Resolved after 4 hours 14 minutes, affecting SMS, Europe, on September 15, 2026.
The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Belgium is operating normally.
Affected components
Update timeline
- investigating Sep 15, 2026, 11:44 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Belgium. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Sep 15, 2026, 11:50 AM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Sep 15, 2026, 12:51 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Belgium. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Sep 15, 2026, 01:53 PM UTC
We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Belgium and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Sep 15, 2026, 03:58 PM UTC
The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Belgium is operating normally.
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