Twilio incident

Voice Insights Console Dashboard Error

Resolved after 1 hour 45 minutes, affecting Voice Insights IE1, on September 11, 2026.

monitoring Sep 11, 2026, 05:34 PM UTC

Our engineers have implemented a fix and are continuning to monitor systems for recovery. We will provide another update in 1 hour.

Started
Sep 11, 2026, 05:02 PM UTC
Resolved
Sep 11, 2026, 06:48 PM UTC
Duration
1h 45m
Detected by Pingoru
Sep 11, 2026, 05:02 PM UTC

Affected components

Voice Insights IE1

Update timeline

  1. investigating Sep 11, 2026, 05:02 PM UTC

    Our engineers are currently investigating an issue regarding voice insights. We will provide more information as soon as possible.

  2. monitoring Sep 11, 2026, 05:34 PM UTC

    Our engineers have implemented a fix and are continuning to monitor systems for recovery. We will provide another update in 1 hour.

  3. resolved Sep 11, 2026, 06:48 PM UTC

    This incident has been resolved.

Your product runs on more than Twilio

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →