Resolved after 8 hours 18 minutes, affecting Loja Virtual, on November 18, 2025.
We are continuing to work on a fix for this issue.
Other major vendors with incidents that started within 30 minutes of this one
Affected components
Loja Virtual
Update timeline
- identified Nov 18, 2025, 12:11 PM UTC
Prezados(as) Lojistas, Identificamos uma instabilidade na CloudFlare que pode impactar alguns de nossos serviços. Nosso time de Tecnologia já está monitorando a situação junto aos responsáveis pela aplicação. Pedimos que acompanhem o andamento através deste canal. Atenciosamente,
- identified Nov 18, 2025, 12:12 PM UTC
We are continuing to work on a fix for this issue.
- identified Nov 18, 2025, 12:13 PM UTC
We are continuing to work on a fix for this issue.
- resolved Nov 18, 2025, 08:30 PM UTC
This incident has been resolved.
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