Traders Connect incident

Ctrader OAuth issue

Minor

Resolved after 1 day 13 hours, affecting Third Party (cTrader API), on June 29, 2026.

monitoring Jul 01, 2026, 07:13 AM UTC

The Ctrader team has implemented a fix and is currently monitoring the result.

Affected components

Third Party (cTrader API)

identified Jun 29, 2026, 08:37 PM UTC

We've traced this to an issue on cTrader's side affecting the account authorization flow for new connections. This is outside of our platform's control. We've reported it to cTrader (Spotware) support, and their team is actively investigating a fix. Existing connections and copy configurations are unaffected.
monitoring Jul 01, 2026, 07:13 AM UTC

The Ctrader team has implemented a fix and is currently monitoring the result.
resolved Jul 01, 2026, 10:23 AM UTC

This incident has been resolved.

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