Traders Connect incident
Tradovate Accounts Require Re-authentication
Resolved after 9 days 4 hours, affecting Platform Connectors (Tradovate Connector), on September 26, 2026.
Tradovate underwent maintenance which temporarily prevented us from refreshing authentication tokens for connected accounts. As a result, some Tradovate profiles have been disconnected and will require re-authentication before trading functionality can resume. If your Tradovate account is affected, please reconnect it from Traders Connect. We’re continuing to monitor the integration and are reviewing ways to reduce the impact of similar maintenance events in the future.
Affected components
Update timeline
- identified Sep 26, 2026, 07:38 AM UTC
Tradovate underwent maintenance which temporarily prevented us from refreshing authentication tokens for connected accounts. As a result, some Tradovate profiles have been disconnected and will require re-authentication before trading functionality can resume. If your Tradovate account is affected, please reconnect it from Traders Connect. We’re continuing to monitor the integration and are reviewing ways to reduce the impact of similar maintenance events in the future.
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