TeleSign incident

2-Way service interruptions United Kingdom (GB) - Telefonica UK Limited (234/02;10;11)

Resolved after 5 hours 7 minutes, affecting United Kingdom, on October 30, 2026.

resolved Oct 30, 2026, 05:39 PM UTC

Start Time: 04:30 AM PDT - 10/30/2026 End Time: 10:30 AM PDT - 10/30/2026 Previously reported issues with 2-Way SMS delivery toward United Kingdom (GB) - Telefonica UK Limited (234/02;10;11) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01263116

Started
Oct 30, 2026, 12:32 PM UTC
Resolved
Oct 30, 2026, 05:39 PM UTC
Duration
5h 7m
Detected by Pingoru
Oct 30, 2026, 12:32 PM UTC

Affected components

United Kingdom

Update timeline

  1. investigating Oct 30, 2026, 12:32 PM UTC

    Start Time: 04:30 AM PDT - 10/30/2026 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward United Kingdom (GB) - Telefonica UK Limited (234/02;10;11) Please note that a subset of DLCs are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01263116

  2. resolved Oct 30, 2026, 05:39 PM UTC

    Start Time: 04:30 AM PDT - 10/30/2026 End Time: 10:30 AM PDT - 10/30/2026 Previously reported issues with 2-Way SMS delivery toward United Kingdom (GB) - Telefonica UK Limited (234/02;10;11) have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF 01263116

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