Resolved after 1 day 23 hours, affecting APAC - All countries, on October 26, 2026.
Start Date: 10/26/2026 Start Time: 10:30 AM PDT End Date: 10/27/2026 End Time: 02:35 AM PDT We received notification from our partner that the issue previously noticed in India has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
Affected components
Update timeline
- identified Oct 26, 2026, 04:15 PM UTC
Date: 10/26/2026 Start Time: 10:30 AM PDT End Time: Ongoing We received notification from our partner that Phone ID Live is currently having issues in India, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].
- resolved Oct 28, 2026, 03:41 PM UTC
Start Date: 10/26/2026 Start Time: 10:30 AM PDT End Date: 10/27/2026 End Time: 02:35 AM PDT We received notification from our partner that the issue previously noticed in India has been resolved. End users should no longer experience delays, as all services are back to functioning properly.
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