TeleSign incident

Phone ID Contact Service Alert - United States

Resolved after 1 day 7 hours, affecting United States, on October 26, 2026.

resolved Oct 27, 2026, 04:46 PM UTC

Start Time: 10/26/2026 8:30 UTC End Time: 10/27/2026 12:40 UTC We received notification from our partner that the issue previously noticed in United States has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

Started
Oct 26, 2026, 09:25 AM UTC
Resolved
Oct 27, 2026, 04:46 PM UTC
Duration
1d 7h
Detected by Pingoru
Oct 26, 2026, 09:25 AM UTC

Affected components

United States

Update timeline

  1. identified Oct 26, 2026, 09:25 AM UTC

    Date: 10/26/2026 Start Time: 08:32 UTC End Time: Ongoing We received notification from our partner that Phone ID Contact is currently having issues in United States, which may cause some delays. We will inform you once there is a resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].

  2. resolved Oct 27, 2026, 04:46 PM UTC

    Start Time: 10/26/2026 8:30 UTC End Time: 10/27/2026 12:40 UTC We received notification from our partner that the issue previously noticed in United States has been resolved. End users should no longer experience delays, as all services are back to functioning properly.

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