Resolved after 23 hours 36 minutes, on September 16, 2026.
Dear Customers and Partners, Previously reported disruption affecting our internal support systems has been resolved. Start time: 09/16 07:50 AM UTC+0 End time: 09/16 03:26 PM UTC+0 Response times are back to normal. We sincerely apologize for any issues. If you have any questions, please contact us at [email protected].
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Update timeline
- investigating Sep 16, 2026, 08:58 AM UTC
Dear Customers and Partners, We are currently experiencing a temporary disruption affecting our internal support systems. As a result, responses to support requests may take longer than usual. Our team is actively monitoring the situation and working to minimize any impact on our service. We appreciate your patience and understanding while normal response times are restored. If you have any questions, please contact us at [email protected].
- resolved Sep 17, 2026, 08:34 AM UTC
Dear Customers and Partners, Previously reported disruption affecting our internal support systems has been resolved. Start time: 09/16 07:50 AM UTC+0 End time: 09/16 03:26 PM UTC+0 Response times are back to normal. We sincerely apologize for any issues. If you have any questions, please contact us at [email protected].
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