TeleSign incident

Quality degradation - France (FR) - Orange France (208/01;02;12;17;32;91;95) - 10/21/2026

Minor Resolved View vendor source →

TeleSign experienced a minor incident on October 21, 2026 affecting EMEA - All countries and France, lasting 7h 36m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2026, 11:31 AM UTC
Resolved
Oct 21, 2026, 07:08 PM UTC
Duration
7h 36m
Detected by Pingoru
Oct 21, 2026, 11:31 AM UTC

Affected components

EMEA - All countriesFrance

Update timeline

  1. identified Oct 21, 2026, 11:31 AM UTC

    Date: 10/21/2026 Start Time: 03:00AM PDT End Time: Ongoing Summary: We currently experience quality degradation toward France (FR) - Orange France (208/01;02;12;17;32;91;95). Customers that send SMS messages to Orange France (208/01;02;12;17;32;91;95) users may notice a difficulties in message delivery. Our competent teams are working on solving this issue. We'd like to apologize for any inconvenience and appreciate your patience during this service window. If you have any questions, please contact us at [email protected].

  2. resolved Oct 21, 2026, 07:08 PM UTC

    This incident has been resolved.