TeleSign incident
Operator Alert - United Arab Emirates (AE) - Etisalat (424/02) - 10/20/26
Resolved after 3 hours 8 minutes, affecting U.A.E., on October 20, 2026.
Start Time: 12:57 PM PDT - 10/20/26 End Time: 15:10 PM PDT - 10/20/26 Network issues previously reported for Etisalat (424/02) from United Arab Emirates (AE) have been resolved. Etisalat (424/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01257130
Affected components
Update timeline
- investigating Oct 20, 2026, 08:02 PM UTC
Start Time: 12:57 PM PDT - 10/20/26 End Time: Ongoing We are currently observing a quality degradation towards Etisalat (424/02) in United Arab Emirates (AE), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01257130
- resolved Oct 20, 2026, 11:11 PM UTC
Start Time: 12:57 PM PDT - 10/20/26 End Time: 15:10 PM PDT - 10/20/26 Network issues previously reported for Etisalat (424/02) from United Arab Emirates (AE) have been resolved. Etisalat (424/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01257130
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