StoreFeeder incident

Ongoing Cloudflare Issue Affecting Connectivity and Support

Resolved after 2 hours 55 minutes, affecting StoreFeeder Main System, on December 5, 2025.

identified Dec 05, 2025, 09:19 AM UTC

Dear Customers, We are currently aware of a wider Cloudflare outage that is affecting connectivity across a number of online services globally. As Cloudflare sits between users and many web-based platforms, this incident may cause intermittent access issues, slow loading, or temporary connection failures when attempting to reach StoreFeeder or related services. At this stage, StoreFeeder itself remains operational, but some customers may experience difficulties accessing parts of the system or external services integrated with StoreFeeder. There is no need to contact us about this issue as we are actively monitoring the situation and will continue to track Cloudflare’s updates. Unfortunately, this is an external incident, and we must wait for Cloudflare to resolve the issue on their side. This issue is further impacting our support ticketing system causing us not to be able to take calls or live chats. Thank you for your patience and understanding while this global disruption is addressed. Kind regards, The StoreFeeder Team

Other major vendors with incidents that started within 30 minutes of this one

Started
Dec 05, 2025, 09:19 AM UTC
Resolved
Dec 05, 2025, 12:15 PM UTC
Duration
2h 55m
Detected by Pingoru
Dec 05, 2025, 09:19 AM UTC

Affected components

StoreFeeder Main System

Update timeline

  1. identified Dec 05, 2025, 09:19 AM UTC

    Dear Customers, We are currently aware of a wider Cloudflare outage that is affecting connectivity across a number of online services globally. As Cloudflare sits between users and many web-based platforms, this incident may cause intermittent access issues, slow loading, or temporary connection failures when attempting to reach StoreFeeder or related services. At this stage, StoreFeeder itself remains operational, but some customers may experience difficulties accessing parts of the system or external services integrated with StoreFeeder. There is no need to contact us about this issue as we are actively monitoring the situation and will continue to track Cloudflare’s updates. Unfortunately, this is an external incident, and we must wait for Cloudflare to resolve the issue on their side. This issue is further impacting our support ticketing system causing us not to be able to take calls or live chats. Thank you for your patience and understanding while this global disruption is addressed. Kind regards, The StoreFeeder Team

  2. resolved Dec 05, 2025, 12:15 PM UTC

    The incident looks to be resolved

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