StoreFeeder incident
Amazon orders for the USA and Canada not updating on channel
Resolved after 1 hour 43 minutes, affecting Amazon, on October 21, 2026.
Amazon orders for the USA and Canada are updating on the channel as normal again. We think the problem was on Amazon’s side and has since been fixed, but we can’t confirm this yet. We’ll keep monitoring to make sure everything stays stable. We’re now retrying the shipping updates for the affected orders, so you don’t need to do anything. If you’ve already dispatched any of these orders manually on Amazon, the retry for those orders will show an error. You can safely ignore these errors, because the orders are already dispatched on the channel. Thank you for your patience while we looked into this, and we’re sorry for any inconvenience
Affected components
Update timeline
- investigating Oct 21, 2026, 12:11 PM UTC
We know that some Amazon orders for the USA and Canada are not updating on the channel. Our team is looking into it now, and we’ll post an update as soon as we can. You don’t need to contact StoreFeeder Support about this. Please watch for further messages here and check our status page for the latest updates. We’re sorry for any inconvenience this causes, and thank you for your patience.
- resolved Oct 21, 2026, 01:55 PM UTC
Amazon orders for the USA and Canada are updating on the channel as normal again. We think the problem was on Amazon’s side and has since been fixed, but we can’t confirm this yet. We’ll keep monitoring to make sure everything stays stable. We’re now retrying the shipping updates for the affected orders, so you don’t need to do anything. If you’ve already dispatched any of these orders manually on Amazon, the retry for those orders will show an error. You can safely ignore these errors, because the orders are already dispatched on the channel. Thank you for your patience while we looked into this, and we’re sorry for any inconvenience
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