Sooma incident

SMTP mail.sooma.com:587 (STARTTLS) and SMTP mail.sooma.com:465 (SSL) are down

Resolved after 5 minutes, affecting Servidores de envio (SMTP mail.sooma.com:587 (STARTTLS)) and Servidores de envio (SMTP mail.sooma.com:465 (SSL)), on August 10, 2026.

investigating Aug 10, 2026, 01:32 PM UTC

SMTP mail.sooma.com:587 (STARTTLS) recovered.

Started
Aug 10, 2026, 01:28 PM UTC
Resolved
Aug 10, 2026, 01:33 PM UTC
Duration
5m
Detected by Pingoru
Aug 10, 2026, 01:28 PM UTC

Affected components

Servidores de envio (SMTP mail.sooma.com:587 (STARTTLS))Servidores de envio (SMTP mail.sooma.com:465 (SSL))

Update timeline

  1. investigating Aug 10, 2026, 01:28 PM UTC

    SMTP mail.sooma.com:587 (STARTTLS) and SMTP mail.sooma.com:465 (SSL) went down.

  2. investigating Aug 10, 2026, 01:32 PM UTC

    SMTP mail.sooma.com:587 (STARTTLS) recovered.

  3. resolved Aug 10, 2026, 01:33 PM UTC

    SMTP mail.sooma.com:465 (SSL) recovered.

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