Sooma incident
mail.sooma.com (webmail), Sooma.com (website), and 7 other services are down
Resolved after 8 hours 18 minutes, affecting Servidores web (Sooma.com (website)) and Servidores web (mail.sooma.com (webmail)) and 1 more, on September 29, 2026.
SMTP mail.sooma.com:25 went down.
Affected components
Update timeline
- investigating Sep 29, 2026, 02:35 AM UTC
IMAP mail.sooma.com:993 (SSL), POP3 mail.sooma.com:110, SMTP mail.sooma.com:587 (STARTTLS), and 2 other resources went down.
- investigating Sep 29, 2026, 02:35 AM UTC
IMAP mail.sooma.com:143 (STARTTLS) and POP3 mail.sooma.com:995 (SSL) went down.
- investigating Sep 29, 2026, 02:37 AM UTC
mail.sooma.com (webmail) went down.
- investigating Sep 29, 2026, 02:39 AM UTC
Sooma.com (website) went down.
- investigating Sep 29, 2026, 02:57 AM UTC
Sooma.com (website) and POP3 mail.sooma.com:110 recovered.
- investigating Sep 29, 2026, 02:58 AM UTC
mail.sooma.com (webmail) and SMTP mail.sooma.com:25 recovered.
- investigating Sep 29, 2026, 02:58 AM UTC
IMAP mail.sooma.com:143 (STARTTLS), IMAP mail.sooma.com:993 (SSL), and SMTP mail.sooma.com:587 (STARTTLS) recovered.
- investigating Sep 29, 2026, 02:58 AM UTC
POP3 mail.sooma.com:995 (SSL) recovered.
- investigating Sep 29, 2026, 03:01 AM UTC
SMTP mail.sooma.com:465 (SSL) recovered.
- investigating Sep 29, 2026, 10:51 AM UTC
SMTP mail.sooma.com:25 went down.
- resolved Sep 29, 2026, 10:53 AM UTC
SMTP mail.sooma.com:25 recovered.
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