Sonos incident

Sonos Services - You may experience issues when adding, initiating playback, or authenticating music services

Resolved after 3 hours 8 minutes, affecting Sonos Services, on November 12, 2025.

investigating Nov 12, 2025, 09:01 AM UTC

We've identified a problem with our cloud services and are working on a fix. You may experience issues when adding, initiating playback, or authenticating music services until it's resolved.

Started
Nov 12, 2025, 09:01 AM UTC
Resolved
Nov 12, 2025, 12:10 PM UTC
Duration
3h 8m
Detected by Pingoru
Nov 12, 2025, 09:01 AM UTC

Affected components

Sonos Services

Update timeline

  1. investigating Nov 12, 2025, 09:01 AM UTC

    We've identified a problem with our cloud services and are working on a fix. You may experience issues when adding, initiating playback, or authenticating music services until it's resolved.

  2. resolved Nov 12, 2025, 12:10 PM UTC

    This incident has been resolved.

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