Sonos incident

Sonos account - Adding Account Failure

Resolved after 44 minutes, affecting Sonos Account, on October 6, 2026.

identified Oct 06, 2026, 09:26 PM UTC

We've identified a problem with Sonos accounts. You may not be able create an account via www.sonos.com and the Sonos app until it’s resolved.

Started
Oct 06, 2026, 09:25 PM UTC
Resolved
Oct 06, 2026, 10:10 PM UTC
Duration
44m
Detected by Pingoru
Oct 06, 2026, 09:25 PM UTC

Affected components

Sonos Account

Update timeline

  1. identified Oct 06, 2026, 09:25 PM UTC

    We've identified a problem with Sonos accounts. You may not be able create an account via www.sonos.com and the Sonos app until it’s resolved.

  2. identified Oct 06, 2026, 09:25 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Oct 06, 2026, 09:26 PM UTC

    We've identified a problem with Sonos accounts. You may not be able create an account via www.sonos.com and the Sonos app until it’s resolved.

  4. resolved Oct 06, 2026, 10:10 PM UTC

    This incident has been resolved.

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