Resolved after 23 hours 45 minutes, affecting Alexa Voice Control, on September 15, 2026.
We have identified an issue where users attempting to add Alexa receive a failure message. Workaround: Attempt to add again after a moment.
Affected components
Alexa Voice Control
Update timeline
- investigating Sep 15, 2026, 07:26 PM UTC
We are currently investigating an issue where attempting to add Alexa Voice Control fails.
- identified Sep 15, 2026, 08:16 PM UTC
We have identified an issue where users attempting to add Alexa receive a failure message. Workaround: Attempt to add again after a moment.
- resolved Sep 16, 2026, 07:11 PM UTC
The incident has been resolved. Thank you for your patience.
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