Resolved after 25 days, affecting Apple Music, on September 27, 2026.
A fix will be included in an Apple Music release on Tuesday, October 27. Until then, you can get the fix now by installing the Apple Music 7.0.0 Beta from Google Play.
Affected components
Update timeline
- identified Sep 27, 2026, 11:56 PM UTC
Apple Music - Adding Account Issue Message: We've identified a problem with Apple Music on Sonos and are working with them on a fix. You may not be able to sign in to your Apple Music account on Sonos until it’s resolved.
- identified Oct 02, 2026, 03:46 PM UTC
We've identified a problem with adding Apple Music on the Sonos Android app and are working with them on a fix. You may not be able to sign in to your Apple Music account on the Sonos Android app until it’s resolved. As a workaround, please use the Sonos Apple app to add Apple Music.
- identified Oct 22, 2026, 11:02 PM UTC
A fix will be included in an Apple Music release on Tuesday, October 27. Until then, you can get the fix now by installing the Apple Music 7.0.0 Beta from Google Play.
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