Sonos Outage History

Sonos is up right now

Pingoru has recorded 48 incidents for Sonos: 33 in the last 12 months and 11 in the last 90 days.

Source: status.sonos.com

48incidents recorded
33last 12 months
11last 90 days
24 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Sonos in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026426 of 720 (4%)
May 2026525 of 744 (3%)
June 202600 of 720 (0%)
July 2026312 of 744 (2%)
August 2026527 of 744 (4%)
September 2026478 of 720 (11%)
October 202611 of 511 (0%)

Incidents, newest first

Major October 6, 2026 Sonos account - Adding Account Failure 44m Sonos Account

Started Oct 06, 2026, 09:25 PM UTC· resolved Oct 06, 2026, 10:10 PM UTC

  1. identified Oct 06, 2026, 09:25 PM UTC

    We've identified a problem with Sonos accounts. You may not be able create an account via www.sonos.com and the Sonos app until it’s resolved.

  2. identified Oct 06, 2026, 09:25 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Oct 06, 2026, 09:26 PM UTC

    We've identified a problem with Sonos accounts. You may not be able create an account via www.sonos.com and the Sonos app until it’s resolved.

  4. resolved Oct 06, 2026, 10:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 27, 2026 Spotify - Adding Account Issue 2d 4h Spotify

Started Sep 27, 2026, 06:30 PM UTC· resolved Sep 29, 2026, 11:03 PM UTC

  1. identified Sep 27, 2026, 06:30 PM UTC

    Spotify - Adding Account Issue Message: We've identified a problem with Spotify on Sonos and are working with them on a fix. You may not be able to sign in to your Spotify account on Sonos until it’s resolved.

  2. resolved Sep 29, 2026, 11:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 25, 2026 Alexa Setup Outage 1h 24m Alexa Voice Control

Started Sep 25, 2026, 03:38 PM UTC· resolved Sep 25, 2026, 05:02 PM UTC

  1. identified Sep 25, 2026, 03:38 PM UTC

    There's currently an outage with adding Alexa to your Sonos System. We are currently working on a fix. Thank you for your patience.

  2. resolved Sep 25, 2026, 05:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 15, 2026 Alexa Voice Control - Add Account - Partial failure 23h 45m Alexa Voice Control

Started Sep 15, 2026, 07:26 PM UTC· resolved Sep 16, 2026, 07:11 PM UTC

  1. investigating Sep 15, 2026, 07:26 PM UTC

    We are currently investigating an issue where attempting to add Alexa Voice Control fails.

  2. identified Sep 15, 2026, 08:16 PM UTC

    We have identified an issue where users attempting to add Alexa receive a failure message. Workaround: Attempt to add again after a moment.

  3. resolved Sep 16, 2026, 07:11 PM UTC

    The incident has been resolved. Thank you for your patience.

Read the full incident report →

Critical August 21, 2026 Storytel - Browse Issues 4h 22m Storytel

Started Aug 21, 2026, 01:54 PM UTC· resolved Aug 21, 2026, 06:17 PM UTC

  1. identified Aug 21, 2026, 01:54 PM UTC

    We've identified a problem with Storytel on Sonos and are working with them on a fix. You may not be able to browse Storytel menus in the Sonos app until it's resolved.

  2. resolved Aug 21, 2026, 06:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 15, 2026 Pandora - Playback Issues 1h 5m Pandora

Started Aug 15, 2026, 04:01 AM UTC· resolved Aug 15, 2026, 05:07 AM UTC

  1. identified Aug 15, 2026, 04:01 AM UTC

    We've identified a problem with Pandora on Sonos and are working with them on a fix. You may be unable to start playing music from Pandora until it’s resolved.

  2. resolved Aug 15, 2026, 05:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 13, 2026 Deezer - Adding Account Issue 15h 8m Deezer

Started Aug 13, 2026, 06:15 PM UTC· resolved Aug 14, 2026, 09:23 AM UTC

  1. identified Aug 13, 2026, 06:15 PM UTC

    We've identified a problem with Deezer on Sonos and are working with them on a fix. You may not be able to sign in to your Deezer account on Sonos until it’s resolved.

  2. resolved Aug 14, 2026, 09:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 3, 2026 Pandora - Playback Failure - Partial Playback Failures 5h 6m Pandora

Started Aug 03, 2026, 10:11 PM UTC· resolved Aug 04, 2026, 03:18 AM UTC

  1. identified Aug 03, 2026, 10:11 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Aug 03, 2026, 10:12 PM UTC

    We are continuing to work on a fix for this issue.

  3. investigating Aug 03, 2026, 10:12 PM UTC

    We are currently investigating this issue.

  4. resolved Aug 04, 2026, 03:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 3, 2026 Spotify - Playback issues 1h 38m Spotify

Started Aug 03, 2026, 07:29 PM UTC· resolved Aug 03, 2026, 09:08 PM UTC

  1. identified Aug 03, 2026, 07:29 PM UTC

    We've identified a problem with Spotify on Sonos and are working with them on a fix. You may be unable to start playing music from Spotify until it’s resolved.

  2. resolved Aug 03, 2026, 09:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 30, 2026 Pandora - Adding Account Issue 4h 59m Pandora

Started Jul 30, 2026, 02:48 PM UTC· resolved Jul 30, 2026, 07:47 PM UTC

  1. investigating Jul 30, 2026, 02:48 PM UTC

    We've identified a problem with Pandora on Sonos and are working with them on a fix. You may not be able to sign in to your Pandora account on Sonos until it’s resolved.

  2. identified Jul 30, 2026, 02:49 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 30, 2026, 07:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 17, 2026 Spotify - Browse Issues 18m Spotify

Started Jul 17, 2026, 02:34 AM UTC· resolved Jul 17, 2026, 02:52 AM UTC

  1. investigating Jul 17, 2026, 02:34 AM UTC

    We've identified a problem with Spotify on Sonos and are working with them on a fix. You may not be able to browse Spotify menus in the Sonos app until it’s resolved.

  2. investigating Jul 17, 2026, 02:35 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jul 17, 2026, 02:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 14, 2026 Spotify - Browse failure 6h 11m Spotify

Started Jul 14, 2026, 12:41 PM UTC· resolved Jul 14, 2026, 06:53 PM UTC

  1. investigating Jul 14, 2026, 12:41 PM UTC

    We are currently investigating the issue

  2. investigating Jul 14, 2026, 12:48 PM UTC

    We've identified a problem which may cause issues browsing for music on Spotify. We are working with Spotify to have this issue resolved as soon as possible.

  3. resolved Jul 14, 2026, 06:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 29, 2026 Apple Music - Browse Issues 2h 32m Apple Music

Started May 29, 2026, 11:15 PM UTC· resolved May 30, 2026, 01:48 AM UTC

  1. investigating May 29, 2026, 11:15 PM UTC

    We are aware of issues with browsing music on Apple Music. We are currently working with them on a resolution. You can check status.sonos.com for updates as we have them.

  2. identified May 30, 2026, 12:53 AM UTC

    We are aware of issues with browsing music on Apple Music. We are currently working with them on a resolution. You can check status.sonos.com for updates as we have them.

  3. resolved May 30, 2026, 01:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 28, 2026 CBC Radio & Music - Browse Failure - Full browse failure 1h 32m CBC Radio & Music

Started May 28, 2026, 04:43 PM UTC· resolved May 28, 2026, 06:16 PM UTC

  1. investigating May 28, 2026, 04:43 PM UTC

    We are currently investigating this issue.

  2. resolved May 28, 2026, 06:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 26, 2026 Alexa - voice control unresponsive 12h 17m Alexa Voice Control

Started May 26, 2026, 02:10 PM UTC· resolved May 27, 2026, 02:27 AM UTC

  1. investigating May 26, 2026, 02:10 PM UTC

    We are currently investigating this issue.

  2. investigating May 26, 2026, 07:28 PM UTC

    We are continuing to investigate this issue.

  3. identified May 26, 2026, 10:06 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 27, 2026, 01:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 27, 2026, 02:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 22, 2026 Sonos App - Unavailable in iOS/MAC App Stores 4h Sonos Account

Started May 22, 2026, 09:54 AM UTC· resolved May 22, 2026, 01:54 PM UTC

  1. identified May 22, 2026, 09:54 AM UTC

    We have identified a problem with the Sonos App availability in the iOS / Mac App Stores and are working on a solution. You may experience issues downloading or updating the Sonos app from the App Store until this issue is resolved.

  2. resolved May 22, 2026, 01:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 28, 2026 Sonos Backgrounds - Unable to start playback 17m Sonos Backgrounds

Started Apr 28, 2026, 04:11 PM UTC· resolved Apr 28, 2026, 04:28 PM UTC

  1. investigating Apr 28, 2026, 04:11 PM UTC

    We are currently experiencing issues with Sonos Backgrounds stopping playback suddenly, and not being able to start playback. We are currently working to resolve it.

  2. investigating Apr 28, 2026, 04:26 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 28, 2026, 04:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 23, 2026 Gaana - Adding Account Issue 6h 31m Gaana

Started Apr 23, 2026, 03:42 PM UTC· resolved Apr 23, 2026, 10:14 PM UTC

  1. identified Apr 23, 2026, 03:42 PM UTC

    We've identified a problem with Gaana on Sonos and are working with them on a fix. You may not be able to sign in to your Gaana account on Sonos until it’s resolved.

  2. resolved Apr 23, 2026, 10:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 16, 2026 Sveriges Radio - Playback issues 11h 24m Sveriges Radio

Started Apr 16, 2026, 09:14 AM UTC· resolved Apr 16, 2026, 08:38 PM UTC

  1. identified Apr 16, 2026, 09:14 AM UTC

    We've identified a problem with Sveriges Radio on Sonos and are working with them on a fix. You may be unable to start playing music from Sveriges Radio until it’s resolved.

  2. identified Apr 16, 2026, 08:36 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Apr 16, 2026, 08:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 2, 2026 Deezer- Adding Account Issue 7h 55m Deezer

Started Apr 02, 2026, 08:25 AM UTC· resolved Apr 02, 2026, 04:20 PM UTC

  1. identified Apr 02, 2026, 08:25 AM UTC

    We've identified a problem with Deezer on Sonos and are working with them on a fix. You may not be able to sign in to your Deezer account on Sonos until it’s resolved.

  2. resolved Apr 02, 2026, 04:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical March 24, 2026 FIT Radio Workout Music - Playback issues 20h 55m FIT Radio Workout Music

Started Mar 24, 2026, 08:06 PM UTC· resolved Mar 25, 2026, 05:02 PM UTC

  1. identified Mar 24, 2026, 08:06 PM UTC

    We've identified a problem with FIT Radio Workout Music on Sonos and are working with them on a fix. You may be unable to start playing music from FIT Radio Workout Music until it’s resolved.

  2. resolved Mar 25, 2026, 05:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 31, 2026 Alexa Voice Control: unable to add Alexa account 23h 22m Alexa Voice Control

Started Jan 31, 2026, 06:22 PM UTC· resolved Feb 01, 2026, 05:44 PM UTC

  1. identified Jan 31, 2026, 06:22 PM UTC

    We are currently investigating an issue with not being able to add an Alexa Voice account to Sonos. We will update this page when this issue is resolved.

  2. monitoring Feb 01, 2026, 03:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 01, 2026, 05:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 28, 2026 Alexa Voice Control - Functionality Issue/Delays 2h 2m Alexa Voice Control

Started Jan 28, 2026, 06:39 PM UTC· resolved Jan 28, 2026, 08:41 PM UTC

  1. identified Jan 28, 2026, 06:39 PM UTC

    We've identified a problem with Alexa Voice Control on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.

  2. resolved Jan 28, 2026, 08:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 15, 2026 Amazon Alexa - Functionality Issue 1h 27m Alexa Voice Control

Started Jan 15, 2026, 02:36 PM UTC· resolved Jan 15, 2026, 04:04 PM UTC

  1. investigating Jan 15, 2026, 02:36 PM UTC

    We've identified a problem with Amazon Alexa on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.

  2. resolved Jan 15, 2026, 04:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 13, 2026 Google Assistant - Functionality Issue 34m Google Voice Assistant

Started Jan 13, 2026, 04:44 PM UTC· resolved Jan 13, 2026, 05:19 PM UTC

  1. identified Jan 13, 2026, 04:44 PM UTC

    We've identified a problem with Google Assistant on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.

  2. resolved Jan 13, 2026, 05:19 PM UTC

    This incident has been resolved.

Read the full incident report →