Resolved after 1 hour 27 minutes, affecting Alexa Voice Control, on January 15, 2026.
We've identified a problem with Amazon Alexa on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.
Affected components
Alexa Voice Control
Update timeline
- investigating Jan 15, 2026, 02:36 PM UTC
We've identified a problem with Amazon Alexa on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.
- resolved Jan 15, 2026, 04:04 PM UTC
This incident has been resolved.
Your product runs on more than Sonos
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services