Sonos Outage History
Sonos is up right nowPingoru has recorded 49 incidents for Sonos: 33 in the last 12 months and 12 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 4 | 26 of 720 (4%) |
| May 2026 | 5 | 25 of 744 (3%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 3 | 12 of 744 (2%) |
| August 2026 | 5 | 27 of 744 (4%) |
| September 2026 | 4 | 103 of 720 (14%) |
| October 2026 | 2 | 325 of 590 (55%) |
Incidents, newest first
Critical January 13, 2026 Google Assistant - Functionality Issue 34m Google Voice Assistant
Started Jan 13, 2026, 04:44 PM UTC· resolved Jan 13, 2026, 05:19 PM UTC
- identified Jan 13, 2026, 04:44 PM UTC
We've identified a problem with Google Assistant on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.
- resolved Jan 13, 2026, 05:19 PM UTC
This incident has been resolved.
Notice December 16, 2025 Spotify - Playback Issues 1h 27m Spotify
Started Dec 16, 2025, 01:57 PM UTC· resolved Dec 16, 2025, 03:25 PM UTC
- investigating Dec 16, 2025, 01:57 PM UTC
We've identified a problem with Spotify Lossless on Sonos and are working with them on a fix. You may hear music from Spotify stop, skip, or stutter until it’s resolved.
- investigating Dec 16, 2025, 03:25 PM UTC
We are continuing to investigate this issue.
- resolved Dec 16, 2025, 03:25 PM UTC
This incident has been resolved.
Critical December 4, 2025 Napster Browse Issues 21h 3m
Started Dec 04, 2025, 11:47 AM UTC· resolved Dec 05, 2025, 08:50 AM UTC
- monitoring Dec 04, 2025, 11:47 AM UTC
We've identified a problem with Napster on Sonos and are working with them on a fix. You may not be able to browse menus in the Sonos app until it’s resolved.
- resolved Dec 05, 2025, 08:50 AM UTC
This incident has been resolved.
Critical November 17, 2025 Pocket Casts - Adding Account Issue 23h 26m Pocket Casts
Started Nov 17, 2025, 02:48 PM UTC· resolved Nov 18, 2025, 02:14 PM UTC
- investigating Nov 17, 2025, 02:48 PM UTC
We've identified a problem with Pocket Casts on Sonos and are working with them on a fix. You may not be able to sign in to your Pocket Casts account on Sonos until it’s resolved.
- resolved Nov 18, 2025, 02:14 PM UTC
This incident has been resolved.
Major November 14, 2025 Alexa AWS October 20 Outage 20d 23h Alexa Voice Control
Started Nov 14, 2025, 04:36 PM UTC· resolved Dec 05, 2025, 04:17 PM UTC
- monitoring Nov 14, 2025, 04:36 PM UTC
Due to an Amazon AWS outage on October 20, your Sonos device may have disconnected from Alexa voice control. Follow the instructions under the "Advanced Fixes" section to reconnect to Alexa voice control. https://support.sonos.com/en-us/article/alexa-commands-not-working-on-sonos
- resolved Dec 05, 2025, 04:17 PM UTC
This incident has been resolved.
Major November 12, 2025 Sonos Services - You may experience issues when adding, initiating playback, or authenticating music services 3h 8m Sonos Services
Started Nov 12, 2025, 09:01 AM UTC· resolved Nov 12, 2025, 12:10 PM UTC
- investigating Nov 12, 2025, 09:01 AM UTC
We've identified a problem with our cloud services and are working on a fix. You may experience issues when adding, initiating playback, or authenticating music services until it's resolved.
- resolved Nov 12, 2025, 12:10 PM UTC
This incident has been resolved.
Notice October 20, 2025 Cloud Outage 1h 8m Alexa Voice Control, Amazon Music, Sonos Radio, TuneIn
Started Oct 20, 2025, 09:48 AM UTC· resolved Oct 20, 2025, 10:57 AM UTC
- monitoring Oct 20, 2025, 09:48 AM UTC
We've identified a problem with Sonos Radio, TuneIn, & Amazon. You may not be able to sign in to your account on Sonos until it’s resolved. Check our status page for updates while we work to fix this.
- monitoring Oct 20, 2025, 10:56 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 20, 2025, 10:57 AM UTC
This incident has been resolved.
Critical September 29, 2025 Google Voice Assistant - Functionality Issue 7h 19m Google Voice Assistant
Started Sep 29, 2025, 11:52 AM UTC· resolved Sep 29, 2025, 07:12 PM UTC
- identified Sep 29, 2025, 11:52 AM UTC
We've identified a problem with Google Voice Assistant on Sonos and are working with them on a fix. You may not be able to use voice commands until it’s resolved.
- identified Sep 29, 2025, 07:12 PM UTC
We are continuing to work on a fix for this issue.
- resolved Sep 29, 2025, 07:12 PM UTC
This incident has been resolved.
Critical September 26, 2025 Radio Javan - Adding Account Issue 1h 21m Radio Javan
Started Sep 26, 2025, 11:31 PM UTC· resolved Sep 27, 2025, 12:52 AM UTC
- identified Sep 26, 2025, 11:31 PM UTC
We've identified a problem with Radio Javan on Sonos and are working with them on a fix. You may not be able to sign in to your Radio Javan account on Sonos until it’s resolved.
- resolved Sep 27, 2025, 12:52 AM UTC
This incident has been resolved.
Critical September 26, 2025 Jukeboxy Music - Playback issues 3h 18m Jukeboxy Music
Started Sep 26, 2025, 04:34 PM UTC· resolved Sep 26, 2025, 07:53 PM UTC
- identified Sep 26, 2025, 04:34 PM UTC
We've identified a problem with Jukeboxy Music on Sonos and are working with them on a fix. You may be unable to start playing music from Jukeboxy Music until it’s resolved.
- resolved Sep 26, 2025, 07:53 PM UTC
This incident has been resolved.
Minor September 19, 2025 Tidal - Functionality Issue 1d 9h Tidal
Started Sep 19, 2025, 02:33 PM UTC· resolved Sep 20, 2025, 11:46 PM UTC
- identified Sep 19, 2025, 02:33 PM UTC
We've identified a problem with Tidal on Sonos and are working with them on a fix. You may not be able to use Tidal Connect with Sonos until it’s resolved.
- resolved Sep 20, 2025, 11:46 PM UTC
This incident has been resolved.
Critical September 16, 2025 Aldi life Musik - Playback issues 6h 3m
Started Sep 16, 2025, 08:45 AM UTC· resolved Sep 16, 2025, 02:48 PM UTC
- investigating Sep 16, 2025, 08:45 AM UTC
We've identified a problem with Aldi life Musik on Sonos and are working with them on a fix. You may be unable to start playing music from Aldi life Musik until it’s resolved.
- resolved Sep 16, 2025, 02:48 PM UTC
This incident has been resolved.
Critical September 15, 2025 Napster - Playback issues 19h 13m
Started Sep 15, 2025, 07:34 PM UTC· resolved Sep 16, 2025, 02:48 PM UTC
- investigating Sep 15, 2025, 07:34 PM UTC
We've identified a problem with Napster on Sonos and are working with them on a fix. You may be unable to start playing music from Napster until it’s resolved.
- resolved Sep 16, 2025, 02:48 PM UTC
This incident has been resolved.
Critical September 13, 2025 Alexa Voice Control - Unable to start playback 9h 18m Alexa Voice Control
Started Sep 13, 2025, 05:43 AM UTC· resolved Sep 13, 2025, 03:02 PM UTC
- identified Sep 13, 2025, 05:43 AM UTC
We've identified an issue with starting music playback using Alexa Voice Control and are working with them on a fix. You may be unable to start playing music using Alexa Voice Control until it's resolved.
- resolved Sep 13, 2025, 03:02 PM UTC
This incident has been resolved.
Critical September 10, 2025 Saavn - Adding Account Issue 7h 45m Saavn
Started Sep 10, 2025, 07:58 AM UTC· resolved Sep 10, 2025, 03:44 PM UTC
- investigating Sep 10, 2025, 07:58 AM UTC
We've identified a problem with Saavn on Sonos and are working with them on a fix. You may not be able to sign in to your Saavn account on Sonos until it’s resolved.
- resolved Sep 10, 2025, 03:44 PM UTC
This incident has been resolved.
Critical September 3, 2025 Qobuz - Adding Account Issue 2h 56m Qobuz
Started Sep 03, 2025, 09:51 PM UTC· resolved Sep 04, 2025, 12:47 AM UTC
- identified Sep 03, 2025, 09:51 PM UTC
We've identified a problem with Qobuz on Sonos and are working with them on a fix. You may not be able to sign in to your Qobuz account on Sonos until it’s resolved.
- resolved Sep 04, 2025, 12:47 AM UTC
This incident has been resolved.
Critical August 30, 2025 TuneIn - Browse Issues 1d 4h TuneIn
Started Aug 30, 2025, 04:52 PM UTC· resolved Aug 31, 2025, 09:51 PM UTC
- identified Aug 30, 2025, 04:52 PM UTC
We've identified a problem with TuneIn on Sonos and are working with them on a fix. You may not be able to browse TuneIn menus in the Sonos app until it’s resolved.
- resolved Aug 31, 2025, 09:51 PM UTC
This incident has been resolved.
Critical August 22, 2025 SoundCloud - Browse Issues 2h 31m SoundCloud
Started Aug 22, 2025, 03:17 PM UTC· resolved Aug 22, 2025, 05:48 PM UTC
- investigating Aug 22, 2025, 03:17 PM UTC
We've identified a problem with SoundCloud on Sonos and are working with them on a fix. You may not be able to browse SoundCloud menus in the Sonos app until it’s resolved.
- resolved Aug 22, 2025, 05:48 PM UTC
This incident has been resolved.
Critical August 19, 2025 Napster - Playback Issue 4h 47m
Started Aug 19, 2025, 03:12 PM UTC· resolved Aug 19, 2025, 07:59 PM UTC
- identified Aug 19, 2025, 03:12 PM UTC
We've identified a problem with Napster on Sonos and are working with them on a fix. You may be unable to start playing music from Napster until it's resolved.
- resolved Aug 19, 2025, 07:59 PM UTC
This incident has been resolved.
Critical August 18, 2025 QQ音乐 - Browse Issues 1d 3h QQ音乐
Started Aug 18, 2025, 11:16 AM UTC· resolved Aug 19, 2025, 03:13 PM UTC
- investigating Aug 18, 2025, 11:16 AM UTC
We've identified a problem with QQ音乐 on Sonos and are working with them on a fix. You may not be able to browse QQ音乐 menus in the Sonos app until it’s resolved.
- resolved Aug 19, 2025, 03:13 PM UTC
This incident has been resolved.
Critical August 15, 2025 SoundCloud - Adding Account Issue 5h 7m SoundCloud
Started Aug 15, 2025, 06:00 PM UTC· resolved Aug 15, 2025, 11:08 PM UTC
- identified Aug 15, 2025, 06:00 PM UTC
We've identified a problem with SoundCloud on Sonos and are working with them on a fix. You may not be able to sign in to your SoundCloud account on Sonos until it’s resolved.
- resolved Aug 15, 2025, 11:08 PM UTC
This incident has been resolved.