Resolved after 23 hours 22 minutes, affecting Alexa Voice Control, on January 31, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Alexa Voice Control
Update timeline
- identified Jan 31, 2026, 06:22 PM UTC
We are currently investigating an issue with not being able to add an Alexa Voice account to Sonos. We will update this page when this issue is resolved.
- monitoring Feb 01, 2026, 03:44 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 01, 2026, 05:44 PM UTC
This incident has been resolved.
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