Is Shift4 down?
Last checked just nowNo incidents right now.
Shift4 is operational right now. Last checked just now; the most recent incident resolved 2d ago.
Real-time Shift4 status, recent outages, and incident history — pulled directly from Shift4's official status page at https://status.shift4.com every 5 minutes. Pingoru tracks 101 Shift4 services and has captured 11 incidents in the last 90 days (99.74% uptime). Get email, Slack, Discord, or webhook alerts the moment Shift4 reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Shift4 Dine POS - USShift4 Dine POS - CanadaShift4 Dine POS - UK/EUShift4 Dine MobileShift4 Dine Online OrderingShift4 Dine Kiosk
Timeline · 4 updates
- investigating · Sep 11, 2026, 11:04 PM UTC
Shift4 is aware of some merchants experiencing issues processing payment transactions. Merchants with automatic Offline Payments mode should be able to continue operations. These errors may result in the following types of issues: • Payment Transaction Timeouts • Payment Transaction Declines • Payment Transaction Failures/Errors We will provide updates as they become available. Thanks for your patience; we apologize for the inconvenience.
- monitoring · Sep 11, 2026, 11:29 PM UTC
We are continuing to investigate the issue, and have identified the cause. In order to avoid locked tickets and mismatched information, run transactions and tickets on the same system.
- monitoring · Sep 11, 2026, 11:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Sep 11, 2026, 11:57 PM UTC
The incident has been resolved.
Latest: The incident has been resolved.
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- Eigen Gateway
Timeline · 2 updates
- identified · Sep 10, 2026, 12:32 AM UTC
Incident: Shift4 is aware of a processing disruption regarding our Eigen product, impacting customers with V660 devices. We will provide further details as soon as possible.
- resolved · Sep 10, 2026, 01:33 AM UTC
The incident has been resolved.
Latest: The incident has been resolved.
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- Merchant Funding USA
Timeline · 2 updates
- investigating · Aug 24, 2026, 02:31 PM UTC
Incident: Some of our merchants' deposits scheduled for today may be delayed for up to 24 hours. We are currently investigating the impact and will provide updates as available. We apologize for any inconvenience.
- resolved · Aug 24, 2026, 05:55 PM UTC
The incident has been resolved.
Latest: The incident has been resolved.
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- Shift4 Dine Online Ordering
Timeline · 5 updates
- investigating · Aug 23, 2026, 04:48 PM UTC
Shift4 is aware of some merchants experiencing issues with Shift4 Dine and are investigating. These errors may result in the following types of issues: • Shift4 Dine Yellow bars. • Shift4 One / Duo Errors • Online Ordering / QRPay Errors We will provide updates as they become available. Thanks for your patience; we apologize for the inconvenience.
- investigating · Aug 23, 2026, 05:12 PM UTC
Shift4 is aware of some merchants experiencing issues with Shift4 Dine and are still investigating. Merchants may experience errors affecting Online Ordering and Duo. Thank you for your patience; we apologize for the inconvenience.
- investigating · Aug 23, 2026, 05:12 PM UTC
Shift4 is aware of some merchants experiencing issues with Shift4 Dine and are still investigating. Merchants may experience errors affecting Online Ordering and Duo. Thank you for your patience; we apologize for the inconvenience.
- monitoring · Aug 23, 2026, 05:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 23, 2026, 06:46 PM UTC
The incident has been resolved.
Latest: The incident has been resolved.
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- Eigen GatewayTelus Cellular Service
Timeline · 5 updates
- investigating · Jul 17, 2026, 05:53 PM UTC
We have an issue with our Eigen devices. We're engaging our vendor for additional assistance. Switching devices into WiFi mode may alleviate symptoms on impacted devices.
- identified · Jul 17, 2026, 05:56 PM UTC
This is believed to be contained to Western Canada. We have an issue with our Eigen devices. We're engaging our vendor for additional assistance. Rebooting the device should enable reconnection.
- monitoring · Jul 17, 2026, 06:02 PM UTC
Multiple confirmed cases of devices coming back online. In some cases a reboot may be required.
- monitoring · Jul 17, 2026, 06:04 PM UTC
Multiple confirmed cases of devices coming back online. In some cases a reboot may be required.
- resolved · Jul 17, 2026, 07:18 PM UTC
The incident has been resolved.
Latest: The incident has been resolved.
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See the full Shift4 outage history
5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Shift4 outage history →Or sign up free to get alerts when Shift4 breaks · 10 free monitors · No credit card
- Processing Disruption ResolvedStarted Sep 11, 2026, 11:04 PM UTC · Resolved Sep 11, 2026, 11:57 PM UTC · 53m
- Eigen Processing Disruption ResolvedStarted Sep 10, 2026, 12:32 AM UTC · Resolved Sep 10, 2026, 01:33 AM UTC · 1h 1m
- Partial Funding Delay - 8-24-2026 ResolvedStarted Aug 24, 2026, 02:31 PM UTC · Resolved Aug 24, 2026, 05:55 PM UTC · 3h 23m
- Shift4 Dine ResolvedStarted Aug 23, 2026, 04:48 PM UTC · Resolved Aug 23, 2026, 06:46 PM UTC · 1h 58m
- Eigen Network Outage ResolvedStarted Jul 17, 2026, 05:53 PM UTC · Resolved Jul 17, 2026, 07:18 PM UTC · 1h 24m
- Started Jul 15, 2026, 08:01 AM UTC · Resolved Jul 15, 2026, 02:09 PM UTC · 6h 7m
- Shift4 Dine BI Reporting Issues ResolvedStarted Jul 10, 2026, 05:35 PM UTC · Resolved Jul 10, 2026, 07:57 PM UTC · 2h 21m
- Shift4 Phone Support is Degraded ResolvedStarted Jul 06, 2026, 08:24 PM UTC · Resolved Jul 06, 2026, 09:15 PM UTC · 51m