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Current status
Shift4 is up

No incidents right now.

Official status page: https://status.shift4.com · Polled every 5 minutes · 101 components tracked

Shift4 is operational right now. Last checked just now; the most recent incident resolved 2d ago.

Real-time Shift4 status, recent outages, and incident history — pulled directly from Shift4's official status page at https://status.shift4.com every 5 minutes. Pingoru tracks 101 Shift4 services and has captured 11 incidents in the last 90 days (99.74% uptime). Get email, Slack, Discord, or webhook alerts the moment Shift4 reports a new incident — free for 5 monitors, no credit card.

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Shift4 uptime 99.74% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 53m
    Started Sep 11, 2026, 11:04 PM UTC · Resolved Sep 11, 2026, 11:57 PM UTC
    Shift4 Dine POS - USShift4 Dine POS - CanadaShift4 Dine POS - UK/EUShift4 Dine MobileShift4 Dine Online OrderingShift4 Dine Kiosk
    Timeline · 4 updates
    • investigating · Sep 11, 2026, 11:04 PM UTC

      Shift4 is aware of some merchants experiencing issues processing payment transactions. Merchants with automatic Offline Payments mode should be able to continue operations. These errors may result in the following types of issues: • Payment Transaction Timeouts • Payment Transaction Declines • Payment Transaction Failures/Errors We will provide updates as they become available. Thanks for your patience; we apologize for the inconvenience.

    • monitoring · Sep 11, 2026, 11:29 PM UTC

      We are continuing to investigate the issue, and have identified the cause. In order to avoid locked tickets and mismatched information, run transactions and tickets on the same system.

    • monitoring · Sep 11, 2026, 11:45 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Sep 11, 2026, 11:57 PM UTC

      The incident has been resolved.

    Latest: The incident has been resolved.

  2. Resolved 1h 1m
    Started Sep 10, 2026, 12:32 AM UTC · Resolved Sep 10, 2026, 01:33 AM UTC
    Eigen Gateway
    Timeline · 2 updates
    • identified · Sep 10, 2026, 12:32 AM UTC

      Incident: Shift4 is aware of a processing disruption regarding our Eigen product, impacting customers with V660 devices. We will provide further details as soon as possible.

    • resolved · Sep 10, 2026, 01:33 AM UTC

      The incident has been resolved.

    Latest: The incident has been resolved.

  3. Resolved 3h 23m
    Started Aug 24, 2026, 02:31 PM UTC · Resolved Aug 24, 2026, 05:55 PM UTC
    Merchant Funding USA
    Timeline · 2 updates
    • investigating · Aug 24, 2026, 02:31 PM UTC

      Incident: Some of our merchants' deposits scheduled for today may be delayed for up to 24 hours. We are currently investigating the impact and will provide updates as available. We apologize for any inconvenience.

    • resolved · Aug 24, 2026, 05:55 PM UTC

      The incident has been resolved.

    Latest: The incident has been resolved.

  4. Resolved 1h 58m
    Started Aug 23, 2026, 04:48 PM UTC · Resolved Aug 23, 2026, 06:46 PM UTC
    Shift4 Dine Online Ordering
    Timeline · 5 updates
    • investigating · Aug 23, 2026, 04:48 PM UTC

      Shift4 is aware of some merchants experiencing issues with Shift4 Dine and are investigating. These errors may result in the following types of issues: • Shift4 Dine Yellow bars. • Shift4 One / Duo Errors • Online Ordering / QRPay Errors We will provide updates as they become available. Thanks for your patience; we apologize for the inconvenience.

    • investigating · Aug 23, 2026, 05:12 PM UTC

      Shift4 is aware of some merchants experiencing issues with Shift4 Dine and are still investigating. Merchants may experience errors affecting Online Ordering and Duo. Thank you for your patience; we apologize for the inconvenience.

    • investigating · Aug 23, 2026, 05:12 PM UTC

      Shift4 is aware of some merchants experiencing issues with Shift4 Dine and are still investigating. Merchants may experience errors affecting Online Ordering and Duo. Thank you for your patience; we apologize for the inconvenience.

    • monitoring · Aug 23, 2026, 05:18 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 23, 2026, 06:46 PM UTC

      The incident has been resolved.

    Latest: The incident has been resolved.

  5. Resolved 1h 24m
    Started Jul 17, 2026, 05:53 PM UTC · Resolved Jul 17, 2026, 07:18 PM UTC
    Eigen GatewayTelus Cellular Service
    Timeline · 5 updates
    • investigating · Jul 17, 2026, 05:53 PM UTC

      We have an issue with our Eigen devices. We're engaging our vendor for additional assistance. Switching devices into WiFi mode may alleviate symptoms on impacted devices.

    • identified · Jul 17, 2026, 05:56 PM UTC

      This is believed to be contained to Western Canada. We have an issue with our Eigen devices. We're engaging our vendor for additional assistance. Rebooting the device should enable reconnection.

    • monitoring · Jul 17, 2026, 06:02 PM UTC

      Multiple confirmed cases of devices coming back online. In some cases a reboot may be required.

    • monitoring · Jul 17, 2026, 06:04 PM UTC

      Multiple confirmed cases of devices coming back online. In some cases a reboot may be required.

    • resolved · Jul 17, 2026, 07:18 PM UTC

      The incident has been resolved.

    Latest: The incident has been resolved.

See the full Shift4 outage history

5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Shift4 outage history →

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Outage history

Past 90 days · 10 incidents View full outage history →