Shift4 experienced a minor incident on October 14, 2026 affecting Shift4 One and APAC - Card-Present Payments and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Shift4 OneAPAC - Card-Present PaymentsAPAC - Card-Not-Present Payments
Update timeline
- monitoring Oct 14, 2026, 09:06 AM UTC
Incident: Shift4 is aware of some merchants experiencing issues with Tax Free Shopping.
- monitoring Oct 14, 2026, 09:07 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 14, 2026, 09:27 AM UTC
The incident has been resolved.