Shift4 incident
Shift4 Venue - DataNow Reporting Performance - ARA/West Coast Only
Minor Vendor's status page →
Resolved after 2 hours 31 minutes, affecting Shift4 Venue Data Now, on October 16, 2026.
Incident: Shift4 is aware that ARA ecosystem clients in the West Coast may be experiencing a reporting query delay when accessing historical data through DataNow. Our engineers have identified the cause and are working to resolve this issue.
Affected components
Shift4 Venue Data Now
Update timeline
- identified Oct 16, 2026, 06:38 PM UTC
Incident: Shift4 is aware that ARA ecosystem clients in the West Coast may be experiencing a reporting query delay when accessing historical data through DataNow. Our engineers have identified the cause and are working to resolve this issue.
- resolved Oct 16, 2026, 09:10 PM UTC
The incident has been resolved.
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