Twilio incident

SendGrid Website – General Degraded Functionality

Resolved after 1 hour 42 minutes, affecting SendGrid Website, on October 31, 2025.

resolved Oct 31, 2025, 02:21 AM UTC

Our engineers have monitored the fix and confirmed that the issue with the SendGrid UI has been resolved. All services are now operating normally.

Started
Oct 31, 2025, 12:38 AM UTC
Resolved
Oct 31, 2025, 02:21 AM UTC
Duration
1h 42m
Detected by Pingoru
Oct 31, 2025, 12:38 AM UTC

Affected components

SendGrid Website

Update timeline

  1. investigating Oct 31, 2025, 12:38 AM UTC

    We are currently investigating the cause of the issue that is currently affecting some components of the SendGrid dashboard. Mail send is not affected.

  2. identified Oct 31, 2025, 01:39 AM UTC

    Starting around 17:35 PDT on 3/30/2025 , our engineers began investigating an issue with some modules within the SendGrid UI not loading properly. Customer may experience issues when trying to load some modules in the SendGrid dashboard. This does not impact mail send. We will provide another update in an hour or as soon as more information becomes available.

  3. resolved Oct 31, 2025, 02:21 AM UTC

    Our engineers have monitored the fix and confirmed that the issue with the SendGrid UI has been resolved. All services are now operating normally.

Your product runs on more than Twilio

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →