Twilio incident

Mail sending delays.

Resolved after 22 minutes, affecting API v3, on December 4, 2025.

resolved Dec 04, 2025, 01:09 AM UTC

Our engineers have monitored the fix and confirmed the issue with mail send has been resolved. All services are now operating normally at this time.

Started
Dec 04, 2025, 12:46 AM UTC
Resolved
Dec 04, 2025, 01:09 AM UTC
Duration
22m
Detected by Pingoru
Dec 04, 2025, 12:46 AM UTC

Affected components

API v3

Update timeline

  1. investigating Dec 04, 2025, 12:46 AM UTC

    Starting around 4:10 PM PDT on 2/12/2025, our engineers began investigating an issue with mail send. Customers may have experienced delays during this time. The delay ended at approximately 4:41 PM PDT. We will continue to monitor the situation and provide another update in one hour or as soon as more information becomes available.

  2. monitoring Dec 04, 2025, 12:57 AM UTC

    Starting around 4:10 PM PDT on 2/12/2025, our engineers began investigating an issue with mail send. Customers may have experienced delays during this time. The delay ended at approximately 4:41 PM PDT. We will continue to monitor the situation and provide another update in one hour or as soon as more information becomes available.

  3. resolved Dec 04, 2025, 01:09 AM UTC

    Our engineers have monitored the fix and confirmed the issue with mail send has been resolved. All services are now operating normally at this time.

Your product runs on more than Twilio

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →