Sendcloud Outage History

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Pingoru has recorded 133 incidents for Sendcloud: 133 in the last 12 months and 28 in the last 90 days.

Source: status.sendcloud.com

133incidents recorded
133last 12 months
28last 90 days
30 hourstypical duration
Incidents per month
02040AprMayJunJulAugSepOct10
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct25%
Pingoru began tracking Sendcloud in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202621124 of 720 (17%)
May 202613255 of 744 (34%)
June 202617631 of 720 (88%)
July 202611241 of 744 (32%)
August 202610194 of 744 (26%)
September 2026674 of 720 (10%)
October 202610147 of 580 (25%)

Incidents, newest first

Minor June 1, 2026 [Third Party Issue] Deutsche Post - Label Announcement issues 3h DE

Started Jun 01, 2026, 10:52 AM UTC· resolved Jun 01, 2026, 01:52 PM UTC

  1. investigating Jun 01, 2026, 10:52 AM UTC

    Currently, the service is not available due to technical reasons. The responsible departments are already working on the analysis and elimination. We regret any inconvenience this may cause.

  2. resolved Jun 01, 2026, 01:52 PM UTC

    The incident with label announcement for carrier Deutsche Post has been resolved.

Read the full incident report →

Minor June 1, 2026 [Third Party Issue] Correos- Label Annuouncement Issue | Problema al generar etiquetas 6h 5m ES

Started Jun 01, 2026, 07:48 AM UTC· resolved Jun 01, 2026, 01:54 PM UTC

  1. investigating Jun 01, 2026, 07:48 AM UTC

    We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas.

  2. resolved Jun 01, 2026, 01:54 PM UTC

    The carrier has resolved the issue.

Read the full incident report →

Minor May 30, 2026 [Third Party] DHL Express - Label Announcement Issues | Problemen met het aanmelden van labels | Probleme bei der Anmeldung von Versandetiketten 1h 9m GLOBAL

Started May 30, 2026, 09:13 AM UTC· resolved May 30, 2026, 10:22 AM UTC

  1. investigating May 30, 2026, 09:13 AM UTC

    We are currently investigating an issue preventing users from announcing DHL Express labels. We onderzoeken momenteel een probleem waardoor gebruikers geen DHL Express-labels kunnen aanmelden. Wir untersuchen derzeit ein Problem, das Benutzer daran hindert, DHL Express-Versandetiketten anzumelden.

  2. monitoring May 30, 2026, 09:32 AM UTC

    The carrier implemented a fix and we are monitoring the results. De vervoerder heeft een oplossing geïmplementeerd en we monitoren de resultaten. Der Versanddienstleister hat eine Lösung implementiert, und wir überwachen die Ergebnisse.

  3. resolved May 30, 2026, 10:22 AM UTC

    The issue has been resolved. Het probleem is opgelost. Das Problem wurde gelöst.

Read the full incident report →

Minor May 29, 2026 Third Party Issue [Delivengo] - Label announcement issues | Problème de génération d'étiquettes 1h FR

Started May 29, 2026, 10:07 AM UTC· resolved May 29, 2026, 11:07 AM UTC

  1. investigating May 29, 2026, 10:07 AM UTC

    We are currently investigating an issue preventing users from announcing Delivengo labels Nous enquêtons actuellement sur un problème empêchant la génération d'étiquettes Delivengo.

  2. monitoring May 29, 2026, 10:32 AM UTC

    A fix has been implemented by the carrier and we are monitoring the results. Un correctif a été déployé par le transporteur et nous suivons de près l'évolution de la situation.

  3. resolved May 29, 2026, 11:07 AM UTC

    The incident has been resolved. L'incident est résolu.

Read the full incident report →

Minor May 27, 2026 Third Party Issue [Geodis] - Label Announcement Issue 18h 24m

Started May 27, 2026, 01:33 PM UTC· resolved May 28, 2026, 07:58 AM UTC

  1. investigating May 27, 2026, 01:33 PM UTC

    Users may experience label announcement issues when using Geodis shipping methods. We are currently investigating the issue.

  2. resolved May 28, 2026, 07:58 AM UTC

    The carrier has resolved the incident.

Read the full incident report →

Minor May 26, 2026 Problems announcing labels for GLS Netherlands - Problemen met het aanmaken van labels voor GLS Nederland 15h 52m NL

Started May 26, 2026, 02:50 PM UTC· resolved May 27, 2026, 06:42 AM UTC

  1. investigating May 26, 2026, 02:50 PM UTC

    We are investigating an issue that is causing problems with label announcement for GLS NL. We zijn een probleem aan het onderzoeken met het aanmaken van labels voor GLS NL

  2. resolved May 27, 2026, 06:42 AM UTC

    This issue has been resolved. Dit probleem is opgelost.

Read the full incident report →

Minor May 25, 2026 [Third Party Issue] Seur - Label Annuouncement Issue | Problema al generar etiquetas 1h 9m

Started May 25, 2026, 01:39 PM UTC· resolved May 25, 2026, 02:49 PM UTC

  1. investigating May 25, 2026, 01:39 PM UTC

    We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas.

  2. investigating May 25, 2026, 02:25 PM UTC

    A fix has been implemented by the carrier and we are monitoring the results. El transportista ha implementado una solución y estamos monitoreando los resultados.

  3. monitoring May 25, 2026, 02:26 PM UTC

    A fix has been implemented by the carrier and we are monitoring the results. El transportista ha implementado una solución y estamos monitoreando los resultados.

  4. resolved May 25, 2026, 02:49 PM UTC

    This issue has been resolved. Esta incidencia se ha resuelto.

Read the full incident report →

Minor May 25, 2026 [Third Party Issue] MRW - Label Annuouncement Issue | Problema al generar etiquetas 5h 14m

Started May 25, 2026, 10:17 AM UTC· resolved May 25, 2026, 03:31 PM UTC

  1. investigating May 25, 2026, 10:17 AM UTC

    We are currently investigating an issue preventing users from announcing labels. Estamos investigando una incidencia que impide a los usuarios crear etiquetas.

  2. monitoring May 25, 2026, 02:55 PM UTC

    A fix has been implemented by the carrier and we are monitoring the results. El transportista ha implementado una solución y estamos monitoreando los resultados.

  3. resolved May 25, 2026, 03:31 PM UTC

    This issue has been resolved. Esta incidencia se ha resuelto.

Read the full incident report →

Minor May 12, 2026 DPD Germany Label announcement Issues / DPD Probleme bei der Erstellung von Labeln 3h 8m DE

Started May 12, 2026, 07:57 AM UTC· resolved May 12, 2026, 11:06 AM UTC

  1. investigating May 12, 2026, 07:57 AM UTC

    We are investigating an issue that is causing some label announcement issues with DPD DE Wir untersuchen ein Problem, das bei DPD DE zu einigen Schwierigkeiten bei der Labelankündigung führt.

  2. monitoring May 12, 2026, 09:56 AM UTC

    The problem was resolved by DPD and we are monitoring the results. Das Problem wurde durch DPD behoben und wir beobachten das Ergebnis.

  3. resolved May 12, 2026, 11:06 AM UTC

    The problem was solved by DPD. Das Problem wurde durch DPD behoben.

Read the full incident report →

Minor May 11, 2026 Third Party issue: [Poste Italiane Delivery] Problemi nella creazione della richiesta di ritiro. Issues with creating Pickup request 1d 22h IT

Started May 11, 2026, 08:17 AM UTC· resolved May 13, 2026, 07:10 AM UTC

  1. investigating May 11, 2026, 08:17 AM UTC

    Problemi nella creazione della richiesta di ritiro per la spedizione con Poste Italiane. Il corriere è stato contattato. Issues with creating Pickup request for Post Italiane Delivery. The carrier has been contacted.

  2. investigating May 11, 2026, 02:08 PM UTC

    Aggiornamento - Il problema relativo alla creazione delle richieste di ritiro Poste Italiane Delivery è ancora in corso. Restiamo in stretto contatto con il corriere per monitorare la situazione. Forniremo un nuovo aggiornamento non appena avremo maggiori dettagli. Update - The issue affecting Poste Italiane Delivery pickup requests is still ongoing. We remain in close contact with the carrier to monitor the situation as it evolves. We will share another update as soon as we have more details.

  3. resolved May 13, 2026, 07:10 AM UTC

    Il problema è stato risolto The incident has been resolved

Read the full incident report →

Minor May 6, 2026 DHL_de Kleinpaket label announcement issues. / Probleme bei der Erstellung von DHL Kleinpaket Labels 4d 22h DE

Started May 06, 2026, 10:12 AM UTC· resolved May 11, 2026, 08:32 AM UTC

  1. investigating May 06, 2026, 10:12 AM UTC

    We are currently investigating an issue preventing users from announcing DHL_de kleinpaket labels. Wir untersuchen derzeit ein Problem, das verhindert, dass Nutzer Label für DHL_de kleinpaket anmelden können.

  2. monitoring May 07, 2026, 09:54 AM UTC

    A fix has been implemented for the issue preventing users from announcing DHL_de kleinpaket labels. We are currently monitoring the situation to see if the problem has been resolved. Es wurde eine Korrektur für das Problem implementiert, das Nutzer daran hinderte, DHL_de-Kleinspäcket-Etiketten anzumelden. Wir beobachten derzeit die Situation, um festzustellen, ob das Problem behoben wurde.

  3. resolved May 11, 2026, 08:32 AM UTC

    The incident has been resolved. Die Störung wurde behoben.

Read the full incident report →

Minor May 6, 2026 GLS ES label announcement issues / Problemas con el anuncio de la etiqueta GLS ES 2h 58m ES

Started May 06, 2026, 09:35 AM UTC· resolved May 06, 2026, 12:33 PM UTC

  1. investigating May 06, 2026, 09:35 AM UTC

    We are currently investigating an issue affecting GLS_ES label generation. Actualmente estamos investigando un problema que afecta a la generación de etiquetas GLS_ES.

  2. monitoring May 06, 2026, 10:16 AM UTC

    A fix has been implemented by GLS, and we are monitoring the result. GLS ha aplicado una solución y estamos supervisando los resultados.

  3. monitoring May 06, 2026, 11:33 AM UTC

    The incident has been resolved by GLS If you receive an error message saiyng "The provided order number already exists" you will need to add any additions to the order number (For example "1" "A",etc) because the order number is already saved in the GLS system even though the label announcement failed previously. GLS ha resuelto el incidente. Si recibes un mensaje de error que dice «El número de pedido proporcionado ya existe», tendrás que añadir algún carácter adicional al número de pedido (por ejemplo, «1», «A», etc.), ya que el número de pedido ya está registrado en el sistema de GLS, aunque la generación de la etiqueta haya fallado anteriormente.

  4. resolved May 06, 2026, 12:33 PM UTC

    The incident has been resolved by GLS If you receive an error message saiyng "The provided order number already exists" you will need to add any additions to the order number (For example "1" "A",etc) because the order number is already saved in the GLS system even though the label announcement failed previously. GLS ha resuelto el incidente. Si recibes un mensaje de error que dice «El número de pedido proporcionado ya existe», tendrás que añadir algún carácter adicional al número de pedido (por ejemplo, «1», «A», etc.), ya que el número de pedido ya está registrado en el sistema de GLS, aunque la generación de la etiqueta haya fallado anteriormente.

Read the full incident report →

Minor May 5, 2026 [Poste Italiane Delivery] I punti di ritiro non sono disponibili | Service point are unavailable 1h IT

Started May 05, 2026, 11:28 AM UTC· resolved May 05, 2026, 12:29 PM UTC

  1. investigating May 05, 2026, 11:28 AM UTC

    I punti di ritiro Poste Italiane Delivery non sono disponibili nel selettore. Stiamo attualmente verificando il problema. Poste Italiane Delivery service point are not available on the service point picker. We are currently investigating this issue

  2. monitoring May 05, 2026, 11:53 AM UTC

    Un fix è stato rilasciato e stiamo monitorando i risultati. A fix has been deployed, and we are monitoring the resuls.

  3. resolved May 05, 2026, 12:29 PM UTC

    L'incidente è stato risolto The incident was resolved

Read the full incident report →

Minor May 4, 2026 Third-party issue: [DHL DE] - Label announcement issues 1d 22h

Started May 04, 2026, 08:27 AM UTC· resolved May 06, 2026, 07:04 AM UTC

  1. investigating May 04, 2026, 08:27 AM UTC

    We are currently investigating an issue that is preventing label creation with our DHL DE rates. Wir untersuchen derzeit ein Problem, das die Erstellung von Versandetiketten mit unseren DHL DE-Tarifen verhindert.

  2. resolved May 06, 2026, 07:04 AM UTC

    This issue has been resolved. Das Problem wurde behoben.

Read the full incident report →

Minor May 4, 2026 Third-party issue: [Correos] - Label announcement issues 3h 31m

Started May 04, 2026, 07:39 AM UTC· resolved May 04, 2026, 11:10 AM UTC

  1. investigating May 04, 2026, 07:39 AM UTC

    We are currently investigating an issue preventing users from announcing labels. Actualmente estamos investigando un problema que impide a los usuarios anunciar etiquetas.

  2. investigating May 04, 2026, 08:32 AM UTC

    We are currently investigating an issue preventing users from announcing labels. Actualmente estamos investigando un problema que impide a los usuarios anunciar etiquetas.

  3. monitoring May 04, 2026, 09:55 AM UTC

    The carrier implemented and released a fix. We will continue monitoring the performance to ensure the service is fully restored. El transportista ha implementado y publicado una solución. Seguiremos monitorizando el rendimiento para asegurarnos de que el servicio se haya restablecido por completo.

  4. resolved May 04, 2026, 11:10 AM UTC

    This issue has been resolved. Esta incidencia se ha resuelto.

Read the full incident report →

Minor April 29, 2026 Label format issues for BRT and DHL Germany 4h 49m

Started Apr 29, 2026, 08:56 AM UTC· resolved Apr 29, 2026, 01:45 PM UTC

  1. investigating Apr 29, 2026, 08:56 AM UTC

    We’re currently investigating an issue affecting shipping label formatting for BRT and DHL Germany (DE). Labels may be generated with an unexpected/incorrect format. Stiamo investigando un problema che riguarda la formattazione delle etichette di spedizione per BRT e DHL Germania (DE). Le etichette potrebbero essere generate con un formato non corretto/non previsto. Wir untersuchen derzeit ein Problem, das die Formatierung von Versandetiketten für BRT und DHL Deutschland (DE) betrifft. Etiketten können in einem unerwarteten/fehlerhaften Format erstellt werden.

  2. monitoring Apr 29, 2026, 09:11 AM UTC

    A fix has been implemented, and we are monitoring the results. Una correzione è stata implementata e stiamo monitorando i risultati. Es wurde eine Lösung implementiert und wir beobachten die Ergebnisse.

  3. resolved Apr 29, 2026, 01:45 PM UTC

    This issue has been resolved. Il problema è stato risolto. Das Problem wurde behoben.

Read the full incident report →

Minor April 24, 2026 [DHL Benelux] Label announcement issues | Problemen met het voormelden van de labels 20m NL

Started Apr 24, 2026, 03:10 PM UTC· resolved Apr 24, 2026, 03:31 PM UTC

  1. investigating Apr 24, 2026, 03:10 PM UTC

    We are currently investigating an issue preventing users from announcing labels. We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken.

  2. monitoring Apr 24, 2026, 03:25 PM UTC

    A fix has been implemented, and we are monitoring the resuls Er is een oplossing geïmplementeerd en we monitoren de resultaten.

  3. resolved Apr 24, 2026, 03:31 PM UTC

    The incident has been resolved Het incident is opgelost.

Read the full incident report →

Minor April 24, 2026 Label announcement issues 1h 43m GLOBAL, AT, BE, DE and 5 more

Started Apr 24, 2026, 09:54 AM UTC· resolved Apr 24, 2026, 11:38 AM UTC

  1. investigating Apr 24, 2026, 09:54 AM UTC

    We are currently investigating an issue preventing users from announcing labels.

  2. identified Apr 24, 2026, 10:07 AM UTC

    The issue has been identified, and a fix is being deployed

  3. monitoring Apr 24, 2026, 10:18 AM UTC

    The fix has been applied, and we are monitoring the situation

  4. resolved Apr 24, 2026, 11:38 AM UTC

    The incident has been resolved.

Read the full incident report →

Minor April 23, 2026 Third Party Issue | Post AT - Label Announcement Issue 1h 11m

Started Apr 23, 2026, 02:38 PM UTC· resolved Apr 23, 2026, 03:49 PM UTC

  1. investigating Apr 23, 2026, 02:38 PM UTC

    We are currently investigating this issue that prevents users from announcing labels. Wir untersuchen derzeit dieses Problem, das Benutzer daran hindert, Labels anzukündigen.

  2. resolved Apr 23, 2026, 03:49 PM UTC

    This issue has been resolved. Das Problem wurde behoben.

Read the full incident report →

Minor April 22, 2026 Third-party issue: FedEx - Problems scheduling pick ups 1d 5h GLOBAL

Started Apr 22, 2026, 09:37 AM UTC· resolved Apr 23, 2026, 03:18 PM UTC

  1. investigating Apr 22, 2026, 09:37 AM UTC

    We are currently investigating an issue preventing users from scheduling pick ups through the Sendcloud panel.

  2. investigating Apr 22, 2026, 05:54 PM UTC

    We're currently awaiting further information from FedEx. We'll follow up as soon as we have an update.

  3. monitoring Apr 23, 2026, 01:55 PM UTC

    A fix has been implemented, and we are monitoring the results.

  4. resolved Apr 23, 2026, 03:18 PM UTC

    This issue has now been resolved.

Read the full incident report →

Minor April 14, 2026 Third-party issue: [DPD] - Label announcement issues | Problemen met het voormelden van de labels 17h 15m NL

Started Apr 14, 2026, 02:25 PM UTC· resolved Apr 15, 2026, 07:40 AM UTC

  1. investigating Apr 14, 2026, 02:25 PM UTC

    We are currently investigating an issue preventing users from announcing labels. We zijn momenteel een probleem aan het onderzoeken waarbij klanten geen labels meer aan kunnen maken.

  2. investigating Apr 14, 2026, 03:39 PM UTC

    We have contacted DPD and reported the issue. We will keep you update on the situation. Wij hebben contact opgenomen met DPD en het probleem gemeld. Wij houden u op de hoogte van de situatie.

  3. resolved Apr 15, 2026, 07:40 AM UTC

    The incident has been resolved.

Read the full incident report →

Minor April 9, 2026 Third-party issue: [DPD] - Label announcement issues | Problemen met het voormelden van de labels | Problème de création d’étiquettes 20h 20m

Started Apr 09, 2026, 11:10 AM UTC· resolved Apr 10, 2026, 07:30 AM UTC

No vendor updates were posted for this incident.

Read the full incident report →

Minor April 8, 2026 Third-party issue: DHL Express - Label announcement issues 19h 49m

Started Apr 08, 2026, 12:09 PM UTC· resolved Apr 09, 2026, 07:58 AM UTC

No vendor updates were posted for this incident.

Read the full incident report →

Minor April 7, 2026 Scheduling pickups for FedEx and UPS on 7.4.2026. 2h 14m

Started Apr 07, 2026, 01:09 PM UTC· resolved Apr 07, 2026, 03:23 PM UTC

No vendor updates were posted for this incident.

Read the full incident report →

Critical April 7, 2026 Third-party issue: DHL Parcel GB - Label announcement issues 2h 24m

Started Apr 07, 2026, 11:07 AM UTC· resolved Apr 07, 2026, 01:32 PM UTC

No vendor updates were posted for this incident.

Read the full incident report →