Sendcloud incident

Third-party issue: [DHL DE] - Label announcement issues

Resolved after 1 day 22 hours, on May 4, 2026.

investigating May 04, 2026, 08:27 AM UTC

We are currently investigating an issue that is preventing label creation with our DHL DE rates. Wir untersuchen derzeit ein Problem, das die Erstellung von Versandetiketten mit unseren DHL DE-Tarifen verhindert.

Started: May 04, 2026, 08:27 AM UTC
Resolved: May 06, 2026, 07:04 AM UTC
Duration: 1d 22h
Detected by Pingoru: May 04, 2026, 08:27 AM UTC

Update timeline

investigating May 04, 2026, 08:27 AM UTC

We are currently investigating an issue that is preventing label creation with our DHL DE rates. Wir untersuchen derzeit ein Problem, das die Erstellung von Versandetiketten mit unseren DHL DE-Tarifen verhindert.
resolved May 06, 2026, 07:04 AM UTC

This issue has been resolved. Das Problem wurde behoben.

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