SailPoint incident
NERM is currently experiencing a service disruption.
Minor Vendor's status page →
Resolved after 6 hours 40 minutes, affecting Frankfurt eu-central-1, on August 27, 2026.
We have implemented a fix for the NERM issue and are currently monitoring the system to ensure stability.
Affected components
Frankfurt eu-central-1
Update timeline
- investigating Aug 27, 2026, 12:29 PM UTC
SailPoint is investigating an issue with NERM that is currently impacting some of our customers in Eu-Central-1 region. We are working on addressing the service disruption and will provide an update upon resolution.
- investigating Aug 27, 2026, 02:27 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 27, 2026, 02:28 PM UTC
We have implemented a fix for the NERM issue and are currently monitoring the system to ensure stability.
- resolved Aug 27, 2026, 07:09 PM UTC
This incident has been resolved.
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