SailPoint incident

ARM analysis is currently experiencing a service disruption.

Resolved after 3 hours 41 minutes, affecting Virginia East US 2 and Ireland North Europe, on October 29, 2025.

identified Oct 29, 2025, 05:59 PM UTC

SailPoint is aware of an an issue with a major service provider that is impacting scheduled ARM Risk Analysis jobs. What-if simulations are still functioning normally, however, baseline Risk Analysis jobs are not being refreshed.

Started
Oct 29, 2025, 05:59 PM UTC
Resolved
Oct 29, 2025, 09:40 PM UTC
Duration
3h 41m
Detected by Pingoru
Oct 29, 2025, 05:59 PM UTC

Affected components

Virginia East US 2Ireland North Europe

Update timeline

  1. identified Oct 29, 2025, 05:59 PM UTC

    SailPoint is aware of an an issue with a major service provider that is impacting scheduled ARM Risk Analysis jobs. What-if simulations are still functioning normally, however, baseline Risk Analysis jobs are not being refreshed.

  2. resolved Oct 29, 2025, 09:40 PM UTC

    This incident has been resolved.

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