SailPoint incident

Workday connector aggregations are currently experiencing issues.

Resolved after 7 days 23 hours, affecting N. Virginia us-east-1 and Oregon us-west-2 and 1 more, on November 3, 2025.

identified Nov 07, 2025, 03:46 PM UTC

We are continuing to work on a fix for this issue.

Started: Nov 03, 2025, 07:21 PM UTC
Resolved: Nov 11, 2025, 06:34 PM UTC
Duration: 7d 23h
Detected by Pingoru: Nov 03, 2025, 07:21 PM UTC

Affected components

N. Virginia us-east-1Oregon us-west-2Frankfurt eu-central-1London eu-west-2Sydney ap-southeast-2Canada ca-central-1Tokyo ap-northeast-1Singapore ap-southeast-1Mumbai ap-south-1UAE me-central-1

Update timeline

investigating Nov 03, 2025, 07:21 PM UTC

SailPoint is investigating an issue with Workday connector aggregations that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
identified Nov 03, 2025, 09:53 PM UTC

This issue has been isolated to a maintenance activity being executed by Workday. Sailpoint does have a workaround that may work for some customers and that is posted here https://community.sailpoint.com/t5/Identity-Security-Cloud-Updates/Workday-connector-aggregations-are-currently-experiencing-issues/ba-p/273750#M1528. The maintenance does not have a published end time but Sailpoint will continue to monitor and update as information is available to us.
identified Nov 07, 2025, 03:46 PM UTC

We are continuing to work on a fix for this issue.
resolved Nov 11, 2025, 06:34 PM UTC

This incident has been resolved.

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