SailPoint incident
IdentityNow is currently experiencing a service disruption.
Major Vendor's status page →
Resolved after 1 hour 6 minutes, affecting N. Virginia us-east-1 and Oregon us-west-2 and 1 more, on December 12, 2025.
The SailPoint team has mitigated the service disruption with Identity Security Cloud.
Affected components
N. Virginia us-east-1Oregon us-west-2Frankfurt eu-central-1London eu-west-2Sydney ap-southeast-2Canada ca-central-1Tokyo ap-northeast-1Singapore ap-southeast-1Mumbai ap-south-1UAE me-central-1
Update timeline
- investigating Dec 12, 2025, 08:59 AM UTC
SailPoint is investigating an issue with provisioning and aggregations operations that have applied cloud rules that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
- resolved Dec 12, 2025, 10:05 AM UTC
The SailPoint team has mitigated the service disruption with Identity Security Cloud.
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