SailPoint incident
Identity Security Cloud is currently facing a service disruption that is affecting the separation of duties policy.
Resolved after 2 hours 6 minutes, affecting N. Virginia us-east-1 and Frankfurt eu-central-1 and 1 more, on January 23, 2026.
The SailPoint team has mitigated the service disruption affecting the Separation of Duties policy in Identity Security Cloud.
Affected components
Update timeline
- investigating Jan 23, 2026, 10:07 AM UTC
SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some customers, who are unable to save separation of duty policies. We are working to address the service disruption and will provide an update once it is resolved.
- investigating Jan 23, 2026, 10:08 AM UTC
We are continuing to investigate this issue.
- resolved Jan 23, 2026, 12:14 PM UTC
The SailPoint team has mitigated the service disruption affecting the Separation of Duties policy in Identity Security Cloud.
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