SailPoint incident

The ISC UI is currently experiencing a service disruption

Resolved after 1 hour 21 minutes, affecting N. Virginia us-east-1 and Oregon us-west-2 and 1 more, on February 3, 2026.

identified Feb 03, 2026, 07:01 PM UTC

The issue impacting Identity and Events has been identified and a rollback is in progress. Updates will be provided as they become available.

Started: Feb 03, 2026, 05:54 PM UTC
Resolved: Feb 03, 2026, 07:15 PM UTC
Duration: 1h 21m
Detected by Pingoru: Feb 03, 2026, 05:54 PM UTC

Affected components

N. Virginia us-east-1Oregon us-west-2Frankfurt eu-central-1London eu-west-2Sydney ap-southeast-2Canada ca-central-1Tokyo ap-northeast-1Singapore ap-southeast-1Mumbai ap-south-1UAE me-central-1

Update timeline

investigating Feb 03, 2026, 05:54 PM UTC

We are currently investigating an issue in the ISC UI, where Identity, Events, System Settings and Access Requests will not load. We are working on addressing the service disruption and will provide an update upon resolution.
investigating Feb 03, 2026, 06:14 PM UTC

The issue with System Settings and Access Requests has been resolved. We are continuing to investigate the issue with Identity and Events not loading in the UI.
identified Feb 03, 2026, 07:01 PM UTC

The issue impacting Identity and Events has been identified and a rollback is in progress. Updates will be provided as they become available.
resolved Feb 03, 2026, 07:15 PM UTC

This incident has been resolved.

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