SailPoint incident
Identity Security Cloud staging environment is currently experiencing a service disruption due to a failure in SAML authentication.
Resolved after 26 minutes, affecting N. Virginia us-east-1 and Frankfurt eu-central-1 and 1 more, on February 4, 2026.
The SailPoint team has mitigated the service disruption with SAML authentication in the Identity Security Cloud staging environment.
Affected components
Update timeline
- investigating Feb 04, 2026, 09:25 AM UTC
SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some customers, preventing them from performing SAML authentication in the staging environment. We are working to resolve the service disruption and will provide an update once it is resolved.
- investigating Feb 04, 2026, 09:33 AM UTC
We are continuing to investigate this issue.
- resolved Feb 04, 2026, 09:52 AM UTC
The SailPoint team has mitigated the service disruption with SAML authentication in the Identity Security Cloud staging environment.
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