Resolved after 4 hours 16 minutes, affecting N. Virginia us-east-1 and Frankfurt eu-central-1 and 1 more, on February 6, 2026.
We are continuing to investigate this issue.
Affected components
N. Virginia us-east-1Frankfurt eu-central-1Canada ca-central-1
Update timeline
- investigating Feb 06, 2026, 01:20 PM UTC
SailPoint is investigating an issue with ISC when searching for Entitlements which have been recently updated. Some of the data being returned is blank. We are working on addressing the service disruption and will provide an update upon resolution
- investigating Feb 06, 2026, 03:36 PM UTC
We are continuing to investigate this issue.
- investigating Feb 06, 2026, 03:39 PM UTC
We are continuing to investigate this issue.
- resolved Feb 06, 2026, 05:36 PM UTC
This incident has been resolved.
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