SailPoint incident

ISC is currently experiencing a service disruption.

Resolved after 46 minutes, affecting Oregon us-west-2 and Frankfurt eu-central-1 and 1 more, on February 11, 2026.

investigating Feb 11, 2026, 01:13 PM UTC

SailPoint is investigating an issue with ISC that is currently impacting some of our customers. Users are getting an error message when trying to open Identity Profiles. We are working on addressing the service disruption and will provide an update upon resolution.

Started
Feb 11, 2026, 01:13 PM UTC
Resolved
Feb 11, 2026, 02:00 PM UTC
Duration
46m
Detected by Pingoru
Feb 11, 2026, 01:13 PM UTC

Affected components

Oregon us-west-2Frankfurt eu-central-1London eu-west-2

Update timeline

  1. investigating Feb 11, 2026, 01:13 PM UTC

    SailPoint is investigating an issue with ISC that is currently impacting some of our customers. Users are getting an error message when trying to open Identity Profiles. We are working on addressing the service disruption and will provide an update upon resolution.

  2. resolved Feb 11, 2026, 02:00 PM UTC

    This incident has been resolved.

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