SailPoint incident
NERM in FedRAMP is currently experiencing a service disruption.
Major Vendor's status page →
Resolved after 3 hours 49 minutes, affecting FedRAMP us-gov-west-1, on September 24, 2026.
The issue has been identified and a fix is being implemented.
Affected components
FedRAMP us-gov-west-1
Update timeline
- investigating Sep 24, 2026, 04:04 PM UTC
SailPoint is investigating an issue with NERM that is currently impacting some of our customers.
- investigating Sep 24, 2026, 06:49 PM UTC
We are continuing to investigate this issue.
- identified Sep 24, 2026, 07:39 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 24, 2026, 07:54 PM UTC
This incident has been resolved.
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