SailPoint incident
Identity Security Cloud is currently experiencing a service disruption
Minor Vendor's status page →
Resolved after 21 hours 2 minutes, affecting N. Virginia us-east-1, on September 16, 2026.
A fix has been implemented for the issue affecting access request completion, and we are currently monitoring the results.
Affected components
N. Virginia us-east-1
Update timeline
- investigating Sep 16, 2026, 08:08 PM UTC
SailPoint is investigating an issue with access requests not completing, that is currently impacting some of our customers.
- identified Sep 16, 2026, 08:49 PM UTC
The issue has been identified and fix is being implemented.
- identified Sep 17, 2026, 08:43 AM UTC
The issue has been identified and fix is being implemented.
- monitoring Sep 17, 2026, 12:49 PM UTC
A fix has been implemented for the issue affecting access request completion, and we are currently monitoring the results.
- resolved Sep 17, 2026, 05:11 PM UTC
This incident has been resolved.
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