SailPoint incident
Identity Security Cloud is currently experiencing a service disruption. (US-East-1)
Resolved after 20 minutes, affecting N. Virginia us-east-1, on September 16, 2026.
SailPoint is investigating an issue with search functionality that is currently impacting some of our customers. Customers will see errors when attempting any action that requires search functionality. We are working on addressing the service disruption and will provide an update upon resolution.
Affected components
Update timeline
- investigating Sep 16, 2026, 01:48 PM UTC
SailPoint is investigating an issue with search functionality that is currently impacting some of our customers. Customers will see errors when attempting any action that requires search functionality. We are working on addressing the service disruption and will provide an update upon resolution.
- resolved Sep 16, 2026, 02:08 PM UTC
This issue has been resolved.
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