SailPoint incident
Identity Security Cloud is currently experiencing a service disruption
Resolved after 43 minutes, affecting London eu-west-2, on September 8, 2026.
SailPoint is investigating an issue with Identity Security Cloud (ISC) in the EU-West-2 region. Impacted customers may experience failures loading Certification pages and APIs, as well as delayed availability for certain application instances. We are working to address the service disruption and will provide an update upon resolution.
Affected components
Update timeline
- investigating Sep 08, 2026, 12:08 PM UTC
SailPoint is investigating an issue with Identity Security Cloud (ISC) in the EU-West-2 region. Impacted customers may experience failures loading Certification pages and APIs, as well as delayed availability for certain application instances. We are working to address the service disruption and will provide an update upon resolution.
- resolved Sep 08, 2026, 12:52 PM UTC
The SailPoint team has mitigated the service disruption with ISC
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