Rippling Outage History
Rippling is up right nowPingoru has recorded 51 incidents for Rippling: 47 in the last 12 months and 15 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 2 | 7 of 720 (1%) |
| May 2026 | 6 | 11 of 744 (2%) |
| June 2026 | 4 | 8 of 720 (1%) |
| July 2026 | 6 | 15 of 744 (2%) |
| August 2026 | 4 | 4 of 744 (1%) |
| September 2026 | 5 | 25 of 720 (4%) |
| October 2026 | 3 | 28 of 552 (5%) |
Incidents, newest first
Major October 15, 2026 Products partially degraded 1h 47m Rippling App
Started Oct 15, 2026, 07:07 PM UTC· resolved Oct 15, 2026, 08:55 PM UTC
- investigating Oct 15, 2026, 07:07 PM UTC
We are experiencing higher than usual error rates across our products. We've identified the impacted subsystem and mitigation is in progress.
- monitoring Oct 15, 2026, 08:08 PM UTC
We mitigated the issue and are fully recovered.
- resolved Oct 15, 2026, 08:55 PM UTC
This incident has been resolved.
Minor October 7, 2026 Issues using 1Password passkeys 1d 1h
Started Oct 07, 2026, 08:07 PM UTC· resolved Oct 08, 2026, 09:58 PM UTC
- identified Oct 07, 2026, 08:07 PM UTC
Users with version 8.12.40.31 of the 1Password Chrome extension may be unable to complete passkey verification to sign in, or add new Rippling passkeys to their account. 1Password is preparing a fix, and we will share another update when more information is available.
- monitoring Oct 08, 2026, 06:50 PM UTC
Rippling passkey sign-in and creation are restored with 1Password extension version 8.12.41, now available for Chrome, Edge, and Safari. Updating the extension restores Rippling passkey functionality; Firefox users were not affected.
- resolved Oct 08, 2026, 09:58 PM UTC
This incident has been resolved.
Notice October 6, 2026 RPass Chrome extension login failures –
Started Oct 06, 2026, 06:00 PM UTC· resolved Oct 06, 2026, 06:00 PM UTC
- resolved Oct 07, 2026, 06:58 PM UTC
On October 6, some users were unable to sign in to the RPass Chrome extension. We reverted the change that caused the issue and confirmed sign-in was restored by 3:00 PM PDT.
Critical September 29, 2026 Rippling app is down 8h 35m Rippling App
Started Sep 29, 2026, 07:20 PM UTC· resolved Sep 30, 2026, 03:55 AM UTC
- investigating Sep 29, 2026, 07:20 PM UTC
We are investigating issues where the Rippling app is not loading. We will provide an update within the next 10 minutes.
- investigating Sep 29, 2026, 07:28 PM UTC
We observed an overload in utilization of our authentication database. Access to Rippling has started to recover but there may be some degraded performance.
- investigating Sep 29, 2026, 07:51 PM UTC
The Rippling app is fully operational again. We are continuing to investigate the root cause of the database overload.
- monitoring Sep 30, 2026, 02:28 AM UTC
The Rippling app is fully operational again. We are continuing to investigate the root cause of the database overload.
- resolved Sep 30, 2026, 03:55 AM UTC
This incident has been resolved.
Major September 18, 2026 Rippling app not loading for customers 6h 41m Rippling App
Started Sep 18, 2026, 04:18 PM UTC· resolved Sep 18, 2026, 11:00 PM UTC
- investigating Sep 18, 2026, 04:18 PM UTC
Rippling is loading intermittently/not at all for both employees and customers
- investigating Sep 18, 2026, 04:19 PM UTC
We are continuing to investigate this issue.
- monitoring Sep 18, 2026, 05:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 18, 2026, 11:00 PM UTC
This incident has been resolved.
Critical September 17, 2026 Rippling MCP is down 34m Third-party integrations
Started Sep 17, 2026, 08:13 PM UTC· resolved Sep 17, 2026, 08:47 PM UTC
- investigating Sep 17, 2026, 08:13 PM UTC
We are currently investigating this issue.
- identified Sep 17, 2026, 08:20 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 17, 2026, 08:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 17, 2026, 08:47 PM UTC
This incident has been resolved.
Minor September 16, 2026 Issues accessing Rippling live chat and support email 2h 11m
Started Sep 16, 2026, 11:22 AM UTC· resolved Sep 16, 2026, 01:34 PM UTC
- identified Sep 16, 2026, 11:22 AM UTC
We are currently experiencing a technical outage, impacting our live chat and support email systems. We'll provide an update in 30 minutes or sooner if additional information becomes available.
- identified Sep 16, 2026, 12:21 PM UTC
The system outage affecting live chat and support emails remains ongoing. We are continuing to monitor the situation and will provide another update in 30 minutes or sooner if additional information becomes available.
- resolved Sep 16, 2026, 01:34 PM UTC
The technical outage impacting our live chat and email support has been fully resolved. All support channels are operating normally, and our team is actively responding to all pending inquiries.
Minor September 10, 2026 Increased latency in APIs, Functions, and App Studio page loads 2h 59m
Started Sep 10, 2026, 04:21 PM UTC· resolved Sep 10, 2026, 07:20 PM UTC
- resolved Sep 17, 2026, 01:20 PM UTC
Latency of APIs, Functions, and App Studio page loads increased due to a migration that overloaded the database.
Major August 31, 2026 Issues loading saved payroll reports 5h 43m Reports & Dashboards
Started Aug 31, 2026, 10:37 PM UTC· resolved Sep 01, 2026, 04:20 AM UTC
- identified Aug 31, 2026, 10:37 PM UTC
We have identified an issue preventing some saved payroll reports from loading when certain payroll fields are included. We are implementing a fix and will provide another update once report access has been restored.
- identified Sep 01, 2026, 03:44 AM UTC
We have restored access to affected saved payroll reports for customers in the United States. We are continuing work to restore report access for affected customers in the European Union and will provide another update once restoration is complete.
- resolved Sep 01, 2026, 04:20 AM UTC
The issue affecting saved payroll reports has been resolved, and report access has been restored.
Notice August 21, 2026 Rippling loaded slowly, or would not load at all, for some users –
Started Aug 21, 2026, 04:06 PM UTC· resolved Aug 21, 2026, 04:06 PM UTC
- resolved Aug 21, 2026, 04:06 PM UTC
This is now resolved. It affected some users for <15 minutes.
Major August 6, 2026 Delayed sync in integrations 2h 16m Third-party integrations
Started Aug 06, 2026, 04:12 PM UTC· resolved Aug 06, 2026, 06:29 PM UTC
- identified Aug 06, 2026, 04:12 PM UTC
Several integrations including Ramp and Box are experiencing delays in data syncing. Any changes to the integration are not syncing and admins may see accounts as disconnected. Existing employee access is not affected.
- investigating Aug 06, 2026, 04:36 PM UTC
Several integrations including Ramp and Box are experiencing delays in data syncing. Any changes to the integration are not syncing and admins may see accounts as disconnected. Existing employee access is not affected.
- monitoring Aug 06, 2026, 06:03 PM UTC
A fix has been deployed and we are rolling it out for all impacted integrations. Any data not yet synced will start resyncing automatically.
- resolved Aug 06, 2026, 06:29 PM UTC
We identified an issue where some third-party integrations were showing disconnected / invalid-token behavior related to the FluxProxy rollout. The team reverted the change in production and retriggered syncs to recover affected integrations. - Impacted integrations, including Ramp and Box, have recovered - Some integrations that remain disconnected are unrelated to the this incident. In those cases, tokens were already revoked, expired, or deactivated, and customers may need to reconnect manually
Minor August 4, 2026 Errors on some critical endpoints 44m Rippling App, Single Sign-on (SSO), Payroll
Started Aug 04, 2026, 08:35 PM UTC· resolved Aug 04, 2026, 09:19 PM UTC
- investigating Aug 04, 2026, 08:35 PM UTC
We are currently investigating
- monitoring Aug 04, 2026, 08:38 PM UTC
Issues seem resolved, continuing to monitor
- resolved Aug 04, 2026, 09:19 PM UTC
Services returned to normal
Minor July 28, 2026 Asynchronous job queue resulting in stale services 2h 54m Rippling App
Started Jul 28, 2026, 02:23 AM UTC· resolved Jul 28, 2026, 05:17 AM UTC
- monitoring Jul 28, 2026, 02:23 AM UTC
To mitigate a previous incident, non-critical asynchronous tasks were paused on Monday, July 27 at 9:30a PT and re-enabled around 3:30p PT. We are still working through the task backlog, and some things across Rippling - like group membership - will be stale until the remaining jobs catch up.
- resolved Jul 28, 2026, 05:17 AM UTC
This incident has been resolved.
Critical July 16, 2026 Access denied –
Started Jul 16, 2026, 09:00 AM UTC· resolved Jul 16, 2026, 09:00 AM UTC
- resolved Jul 16, 2026, 09:44 AM UTC
Rippling displayed "Access denied" to some users accessing Rippling. The issue has been fully mitigated and the Rippling is fully operational again.
Minor July 10, 2026 Some AI capabilities are unavailable 1h 16m
Started Jul 10, 2026, 05:37 PM UTC· resolved Jul 10, 2026, 06:54 PM UTC
- investigating Jul 10, 2026, 05:37 PM UTC
Some AI capabilities, including building or editing AI dashboards, are unavailable.
- resolved Jul 10, 2026, 06:54 PM UTC
This incident has been resolved.
Minor July 7, 2026 Site performance is degraded 2h 15m Rippling App
Started Jul 07, 2026, 04:51 PM UTC· resolved Jul 07, 2026, 07:06 PM UTC
- investigating Jul 07, 2026, 04:51 PM UTC
We are investigating degraded performance of the Rippling app loading. We will share an update in the next 10 minutes.
- identified Jul 07, 2026, 05:08 PM UTC
We have identified the task that was overloading the system and have mitigated the issue. There were timeouts occurring for ~10 minutes but the site is operational again.
- resolved Jul 07, 2026, 07:06 PM UTC
This incident has been resolved.
Major June 24, 2026 Issues loading parts of the Rippling app 1h 38m Rippling App
Started Jun 24, 2026, 07:18 PM UTC· resolved Jun 24, 2026, 08:56 PM UTC
- investigating Jun 24, 2026, 07:18 PM UTC
We are aware of issues with the Rippling app loading. Some parts of the Rippling app are degraded and not loading. We are investigating.
- investigating Jun 24, 2026, 07:31 PM UTC
Access to the site is back to normal, but we are continuing to investigate and address the root cause.
- monitoring Jun 24, 2026, 08:10 PM UTC
We've made fixes to mitigate the issue and are monitoring the results.
- resolved Jun 24, 2026, 08:56 PM UTC
This incident has been resolved.
Minor June 22, 2026 Rippling AI actions unavailable 38m Platform API
Started Jun 22, 2026, 03:46 PM UTC· resolved Jun 22, 2026, 04:24 PM UTC
- identified Jun 22, 2026, 03:46 PM UTC
Rippling AI actions are currently not working. The issue has been identified and a fix is being deployed.
- resolved Jun 22, 2026, 04:24 PM UTC
This incident has been resolved.
Major June 19, 2026 Rippling app crashes 24m Rippling App
Started Jun 19, 2026, 08:03 PM UTC· resolved Jun 19, 2026, 08:27 PM UTC
- investigating Jun 19, 2026, 08:03 PM UTC
We are investigating issues where certain pages in the Rippling app, like the hiring flow and employee profile pages, are crashing. We are working to mitigate the issues and investigate the root cause.
- monitoring Jun 19, 2026, 08:07 PM UTC
We discovered the root cause and have turned off a feature flag that was causing the issue. The issue is mitigated, and the Rippling app is operational again.
- resolved Jun 19, 2026, 08:27 PM UTC
This incident has been resolved.
Minor June 1, 2026 Issues loading the side navigation bar 5h 4m Rippling App
Started Jun 01, 2026, 04:43 PM UTC· resolved Jun 01, 2026, 09:48 PM UTC
- investigating Jun 01, 2026, 04:43 PM UTC
Some customers are experiencing issues with the side navigation loading in app.rippling.com. Apps are still accessible from the search bar. We are rolling back to a previous version of the app while we investigate the root cause. We'll share an update in the next 10 minutes.
- monitoring Jun 01, 2026, 04:50 PM UTC
The rollback was successful, and we are seeing the navigation bar load normally. We are monitoring the results.
- resolved Jun 01, 2026, 09:48 PM UTC
This incident has been resolved.
Major May 28, 2026 Rippling app outage 3h 35m Rippling App, Single Sign-on (SSO)
Started May 28, 2026, 04:16 PM UTC· resolved May 28, 2026, 07:52 PM UTC
- investigating May 28, 2026, 04:16 PM UTC
We are investigating issues with the Rippling app and SSO
- investigating May 28, 2026, 04:46 PM UTC
Access to Rippling is starting to recover
- investigating May 28, 2026, 04:47 PM UTC
We are continuing to investigate this issue.
- investigating May 28, 2026, 05:04 PM UTC
We are starting to re-enable the async jobs that have been throttled while monitoring the database load.
- resolved May 28, 2026, 07:52 PM UTC
All access and functionality to Rippling should be back to normal. Supergroup membership had high latency during the incident period, resulting in some delays to access changes, but all group memberships have been refreshed and will update normally moving forward.
Major May 27, 2026 Single-Sign-on down 18m Single Sign-on (SSO)
Started May 27, 2026, 01:54 PM UTC· resolved May 27, 2026, 02:12 PM UTC
- monitoring May 27, 2026, 01:54 PM UTC
SSO and related identity flows were degraded in production, with the incident opened at 08:49 EDT. A fix has been deployed and the team is monitoring service health, with confirmed successful SSO logins.
- monitoring May 27, 2026, 02:01 PM UTC
Error rates down, continuing to monitor
- resolved May 27, 2026, 02:32 PM UTC
This incident has been resolved.
Notice May 14, 2026 API Tokens page unavailable to users with an expired token 2h 46m
Started May 14, 2026, 06:11 PM UTC· resolved May 14, 2026, 08:58 PM UTC
- identified May 14, 2026, 06:11 PM UTC
Users with an expired API token are unable to access Rippling’s API Tokens page in the Developer app. Active API tokens are not impacted. The root cause has been identified, and we are implementing a fix.
- resolved May 14, 2026, 08:58 PM UTC
The issue has been resolved
Notice May 6, 2026 Rippling AI is down 19m
Started May 06, 2026, 05:49 AM UTC· resolved May 06, 2026, 06:09 AM UTC
- investigating May 06, 2026, 05:49 AM UTC
Rippling AI is down. We are investigating the issue.
- monitoring May 06, 2026, 05:54 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 06, 2026, 06:09 AM UTC
Rippling AI access has been restored.
Major May 1, 2026 US Payroll Runs Not Visible 1h 45m Rippling App
Started May 01, 2026, 07:09 PM UTC· resolved May 01, 2026, 08:54 PM UTC
- identified May 01, 2026, 07:09 PM UTC
Some customers on Payroll are not seeing upcoming runs. For runs with an approval deadline of 5/1/2026, the approval deadline has been moved to 5:30pmPT.
- monitoring May 01, 2026, 08:54 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 01, 2026, 08:54 PM UTC
This incident has been resolved.