Resolved after 3 hours 35 minutes, affecting Rippling App and Single Sign-on (SSO), on May 28, 2026.
All access and functionality to Rippling should be back to normal. Supergroup membership had high latency during the incident period, resulting in some delays to access changes, but all group memberships have been refreshed and will update normally moving forward.
Affected components
Update timeline
- investigating May 28, 2026, 04:16 PM UTC
We are investigating issues with the Rippling app and SSO
- investigating May 28, 2026, 04:46 PM UTC
Access to Rippling is starting to recover
- investigating May 28, 2026, 04:47 PM UTC
We are continuing to investigate this issue.
- investigating May 28, 2026, 05:04 PM UTC
We are starting to re-enable the async jobs that have been throttled while monitoring the database load.
- resolved May 28, 2026, 07:52 PM UTC
All access and functionality to Rippling should be back to normal. Supergroup membership had high latency during the incident period, resulting in some delays to access changes, but all group memberships have been refreshed and will update normally moving forward.
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