Rippling incident

Rippling app is down

Resolved after 8 hours 35 minutes, affecting Rippling App, on September 29, 2026.

monitoring Sep 30, 2026, 02:28 AM UTC

The Rippling app is fully operational again. We are continuing to investigate the root cause of the database overload.

Started
Sep 29, 2026, 07:20 PM UTC
Resolved
Sep 30, 2026, 03:55 AM UTC
Duration
8h 35m
Detected by Pingoru
Sep 29, 2026, 07:20 PM UTC

Affected components

Rippling App

Update timeline

  1. investigating Sep 29, 2026, 07:20 PM UTC

    We are investigating issues where the Rippling app is not loading. We will provide an update within the next 10 minutes.

  2. investigating Sep 29, 2026, 07:28 PM UTC

    We observed an overload in utilization of our authentication database. Access to Rippling has started to recover but there may be some degraded performance.

  3. investigating Sep 29, 2026, 07:51 PM UTC

    The Rippling app is fully operational again. We are continuing to investigate the root cause of the database overload.

  4. monitoring Sep 30, 2026, 02:28 AM UTC

    The Rippling app is fully operational again. We are continuing to investigate the root cause of the database overload.

  5. resolved Sep 30, 2026, 03:55 AM UTC

    This incident has been resolved.

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