Resolved after 1 day 1 hour, on October 7, 2026.
Rippling passkey sign-in and creation are restored with 1Password extension version 8.12.41, now available for Chrome, Edge, and Safari. Updating the extension restores Rippling passkey functionality; Firefox users were not affected.
Update timeline
- identified Oct 07, 2026, 08:07 PM UTC
Users with version 8.12.40.31 of the 1Password Chrome extension may be unable to complete passkey verification to sign in, or add new Rippling passkeys to their account. 1Password is preparing a fix, and we will share another update when more information is available.
- monitoring Oct 08, 2026, 06:50 PM UTC
Rippling passkey sign-in and creation are restored with 1Password extension version 8.12.41, now available for Chrome, Edge, and Safari. Updating the extension restores Rippling passkey functionality; Firefox users were not affected.
- resolved Oct 08, 2026, 09:58 PM UTC
This incident has been resolved.
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