Rippling incident

Issues using 1Password passkeys

Resolved after 1 day 1 hour, on October 7, 2026.

monitoring Oct 08, 2026, 06:50 PM UTC

Rippling passkey sign-in and creation are restored with 1Password extension version 8.12.41, now available for Chrome, Edge, and Safari. Updating the extension restores Rippling passkey functionality; Firefox users were not affected.

Started
Oct 07, 2026, 08:07 PM UTC
Resolved
Oct 08, 2026, 09:58 PM UTC
Duration
1d 1h
Detected by Pingoru
Oct 07, 2026, 08:07 PM UTC

Update timeline

  1. identified Oct 07, 2026, 08:07 PM UTC

    Users with version 8.12.40.31 of the 1Password Chrome extension may be unable to complete passkey verification to sign in, or add new Rippling passkeys to their account. 1Password is preparing a fix, and we will share another update when more information is available.

  2. monitoring Oct 08, 2026, 06:50 PM UTC

    Rippling passkey sign-in and creation are restored with 1Password extension version 8.12.41, now available for Chrome, Edge, and Safari. Updating the extension restores Rippling passkey functionality; Firefox users were not affected.

  3. resolved Oct 08, 2026, 09:58 PM UTC

    This incident has been resolved.

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