Rippling incident

Issues accessing Rippling live chat and support email

Resolved after 2 hours 11 minutes, on September 16, 2026.

resolved Sep 16, 2026, 01:34 PM UTC

The technical outage impacting our live chat and email support has been fully resolved. All support channels are operating normally, and our team is actively responding to all pending inquiries.

Started
Sep 16, 2026, 11:22 AM UTC
Resolved
Sep 16, 2026, 01:34 PM UTC
Duration
2h 11m
Detected by Pingoru
Sep 16, 2026, 11:22 AM UTC

Update timeline

  1. identified Sep 16, 2026, 11:22 AM UTC

    We are currently experiencing a technical outage, impacting our live chat and support email systems. We'll provide an update in 30 minutes or sooner if additional information becomes available.

  2. identified Sep 16, 2026, 12:21 PM UTC

    The system outage affecting live chat and support emails remains ongoing. We are continuing to monitor the situation and will provide another update in 30 minutes or sooner if additional information becomes available.

  3. resolved Sep 16, 2026, 01:34 PM UTC

    The technical outage impacting our live chat and email support has been fully resolved. All support channels are operating normally, and our team is actively responding to all pending inquiries.

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