Rippling incident

Issues loading saved payroll reports

Resolved after 5 hours 43 minutes, affecting Reports & Dashboards, on August 31, 2026.

resolved Sep 01, 2026, 04:20 AM UTC

The issue affecting saved payroll reports has been resolved, and report access has been restored.

Started
Aug 31, 2026, 10:37 PM UTC
Resolved
Sep 01, 2026, 04:20 AM UTC
Duration
5h 43m
Detected by Pingoru
Aug 31, 2026, 10:37 PM UTC

Affected components

Reports & Dashboards

Update timeline

  1. identified Aug 31, 2026, 10:37 PM UTC

    We have identified an issue preventing some saved payroll reports from loading when certain payroll fields are included. We are implementing a fix and will provide another update once report access has been restored.

  2. identified Sep 01, 2026, 03:44 AM UTC

    We have restored access to affected saved payroll reports for customers in the United States. We are continuing work to restore report access for affected customers in the European Union and will provide another update once restoration is complete.

  3. resolved Sep 01, 2026, 04:20 AM UTC

    The issue affecting saved payroll reports has been resolved, and report access has been restored.

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