Rippling incident

Asynchronous job queue resulting in stale services

Resolved after 2 hours 54 minutes, affecting Rippling App, on July 28, 2026.

monitoring Jul 28, 2026, 02:23 AM UTC

To mitigate a previous incident, non-critical asynchronous tasks were paused on Monday, July 27 at 9:30a PT and re-enabled around 3:30p PT. We are still working through the task backlog, and some things across Rippling - like group membership - will be stale until the remaining jobs catch up.

Started
Jul 28, 2026, 02:23 AM UTC
Resolved
Jul 28, 2026, 05:17 AM UTC
Duration
2h 54m
Detected by Pingoru
Jul 28, 2026, 02:23 AM UTC

Affected components

Rippling App

Update timeline

  1. monitoring Jul 28, 2026, 02:23 AM UTC

    To mitigate a previous incident, non-critical asynchronous tasks were paused on Monday, July 27 at 9:30a PT and re-enabled around 3:30p PT. We are still working through the task backlog, and some things across Rippling - like group membership - will be stale until the remaining jobs catch up.

  2. resolved Jul 28, 2026, 05:17 AM UTC

    This incident has been resolved.

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